Apartamentos Orly Club Arena Dorada

We have been to PDC over 20 times and have stayed in several different places around the town. we decided to give this place a try for a couple of reasons - the location and the price. After reading some of the recent reviews about unhelpful staff, cockroaches, dirty sunbeds and various other things we were a bit worried but spend most of our days out and about anyway so thought we would see what it was like for ourselves. First thing was getting there and the room wasn't ready but we were earlier than the stated 3pm check in so that wasn't a problem, the reception staff were very friendly and pleasant and asked us to come back a bit later and when we got back everything was ready and check in was easy and straight forward. We were given room B16 which was quite a big apartment and on first glance looked reasonably clean. There was a kettle, toaster, coffee maker, microwave, 2 ring hob so you could make your self something to eat if you wanted to. A decent size balcony which got the sun most of the day but not much of a view as it is behind the shops and restaurants on the strip. Looking closer during the week you can see where the room is dated and a bit rough round the edges especially the shower but the cleaners came in everyday and did what they could but it would benefit from a deep clean. We had the bedding changed once and the towels 3 changed 3 times in the week we were there. The pool area was OK with plenty of sun beds and no need to worry about saving one with a towel like in some places and while we were there the maintenance man was pressure washing all the sun beds so if any were dirty they shouldn't be now for a while. We didn't go in the pool and didn't see anyone in it at all but that is the same in nearly every place we have stayed in PDC as they are usually freezing cold at this time of year. All the area around the complex and gardens were very clean and tidy and well looked after Overall we were happy with the location and the staff were friendly and helpful but we wouldn't stay here again unless the rooms had a refurb and the shower rooms got updated. I know it is relatively cheap compared to some other places but you can find better.

Was there over Xmas and new year 3rd and last time , reception and cleaning staff spot on , keep rooms in good order,but this year it was invasion, on the cockroach room C7, drains kicking up a whiff and stinking room stench of rubbish in st (not hotels fault block B cop it) hotel has let it's standards slip all round, certainly not worth this year's price increase,hence booked elsewhere!

Location is perfect for the PDC strip. Apartments are very clean and basic, nice lounge area with massive window to let in the fabulous sunshine and a balcony which had sea view. Apartments are cleaned daily and fresh towels delivered every day. Staff were very pleasant. If I was to return to Puerto Del Carmen this will be where I will stay for sure.