Fergus Puerto de la Cruz

Me encanta , lo recomiendo

We stayed here fore a 4 day break and it was amazing, we read all the reviews and most are very positive. The hotel is lovely the staff are fantastic couldn't do enough for us, the restaurant was fabulous it had everything you needed so much to choose from. The staff work so hard it's like a family business rooms were cleaned every day perfect. David at the reception desk is so professional and was so helpful. We will definitely be coming back thank you.

If like me you are reading all the terrible reviews and wishing you hadn’t booked this hotel for your holidays DO NOT PANIC - we have just checked out after a lovely week there! We booked via Jet2 for our sons 21st, we stayed in a Magnus room (on the 7th floor) which whilst smaller than I was expecting was lovely - clean and in great decorative condition. The roof top terrace that was just for magus rooms was lovely - we often had the whole place to ourselves to sit / sunbathe and enjoy the complimentary sort drinks. Yes there was a party of school children staying there but we had been told of this at the time of booking and to be fair the kids were respectful and seemed well behaved! The food was fine - breakfasts excellent with lots to choose from and the evening meals also were fine (we weren’t expecting Michelin stars!). The pools were nice - we used the upper one which was quieter than the main one, the bar staff were great. All staff we encountered were polite and helpful and the bottle of Cava for my sons 21st was a lovely touch! We would recommend and definitely stay again.

My wife and I brought my son and his girlfriend for a week to celebrate his 21st birthday!! We had the best time, everything was amazing from walking into the hotel to leaving today. Rooms were great, clean, and views terrific! Staff were friendly and very very helpful. Food was good, a great selection to choose from, especially the breakfasts!! We would definitely come back!! Thank you!!!

I stayed here for 4 nights in a suite with my mum. Room was very spacious and had two balconies, one with views of the sea. Very friendly & helpful staff, good location for exploring Puerto de la Cruz, pool had a beautiful view of mountains too. Daniel A in the restaurant and Orestes at the pool bar were both welcoming & super helpful. More poolside umbrellas and coffee making service in our room would improve the stay. Definitely recommend staying here!

Experience rated out 4 need more fun in the night after your show Finish , and they the bar closed serve at 23 night people should Have disco music till 23 night too More activity in pool , fews people interested your AQUA GYM should HAPPEN 3 times in a-week ? Make a trials to do 3 x encouraging people to go in pool more fun In my experience some fews people asking activity Hotel doing well just little bit push towards in your reviews future, I am happy my 10days stay in FERGUS PEURTO DE LA CRUZ GOOD SERVICE WE HAVE PROBLEMS LITTLE BIT IN ROOMS BUT HILLARY BRILLANT JOB AND MAINTENANCE ENGINEERING COME AND TOLD US TO MOVE , I am bit stress that time , end I am happy