Garrett
11 tháng ba, 2024
I do not recommend this hostel. We asked for a different room right away because the only one small window it had was pointing into reception and breakfast area “garden view “and they said no. The morning after we arrived loud noises waked us up in the morning, right in front of our window we saw 30 people having some sort of conference, talking loud and applauding. The air conditioner was right above the bed blowing in your face, it was very old and loud as a helicopter and had a bright light. The shower drain was barely working. I had dirty water up to my ankles. You are not allowed to flush any toilet paper and are required to put used toilet paper in the garbage. There was mold in the closet and it smelled. The “safe” a $15 unit from Walmart. Small black bugs appeared all over my clothes. Our room smelled horrible. Can’t open windows because the screen had big holes in it and bugs would destroy us. We asked for no cleaning and Jose argued with me and said it is mandatory and they need to inspect the room every day for bugs! One day we asked to only change our towels, but when we came we noticed the room smelled like toxic bug spray. I got sick and nauseous right away. The conditions were totally unbearable and unsafe. We left 5 days early. The hotel refused to answer our request to refund us for the rest of the days we did not use. ******* was unable to refund us the $600 . The laundry service I used there destroyed my $140 Tommy Bahama shirt. Two thumbs down!
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