Hotel Boutique Casona de la China Poblana - Adults Only

This is a charming old hotel just off the Zocalo. The sfaff are wonderful and the Presidential Suite was the quietest place I have ever stayed in my many travels in Mexico. There are one or two other quiet rooms that don't face the streets (its on a corner), best to call and ask the names of the rooms. The staff spoke basic English. The complimentary breakfast and welcome cocktail were very good also. My only issues were that the internet was spotty to non-existent (I am sure they will fix this soon) and the big tub in our suite had insufficient water flow to fill in less than an hour. Stay here and enjoy the proximity to the centro, the colonial feel of the hotel and the lovely staff.

One of the finest hotels I’ve ever stayed in. My beautiful room had stylish décor and extravagant bathroom. Each morning it was a great pleasure to have breakfast in the lovely courtyard, featuring seasonal fruit, toast, egg dishes, juice and coffee. The location in the historic center is superb. Most importantly, the hotel staff members are experts in customer service. I had a personal emergency during my stay. The hotel manager and restaurant manager went out of their way to show tremendous kindness to me, which I will never forget. I am so fortunate to have stayed at this wonderful hotel.

No respetan los precios publicados, publican 2 726.00 y en hotel te quieren cobrar 3 725.00. Falta de seriedad y respeto hacia los clientes. Hojala las autoridades hicieran algo al respeto. Abusan de la gente. Ojo ojo ojo ojo ojo ojo ojo gente

Hice mi reservación a través de American Express Viajes con dos semanas de anticipación para una habitación con dos camas, la pagué en su totalidad de manera anticipada, una semana antes del viaje de manera unilateral decidieron darme un “upgrade” a una habitación con una sola cama king size, pues por un “error” habían vendido dos veces la habitación con dos camas. Fue imposible convencerles de que respetaran la reservación original. Decidí cancelar mi viaje por la falta de seriedad de éste hotel.

Solo fuimos a desayunar, pero seguramente la proxima vez que visitemos Puebla trataremos de quedarnos aqui. El Servicio es muy amable y bueno. El Sr. que amenizaba con un organo nos pregunto si el volumen nos parecia adecuado. Los alimetos excelentes en sabor y porciones.

Casona de la China Poblana has beautiful rooms and a relaxing patio restaurant. The food is outstanding and the staff is very welcoming. I have stayed there four times and have had a great experience every time. I plan to return every year. FYI - There is no elevator, but the accommodating staff will carry your luggage upstairs.