Tài Khoản Khách
ngày 29 tháng 4 năm 2024
We chose this hotel because we were passing through and did not want to drive in the city traffic in Siracusa. It was, indeed, conveniently located and easy to find using Google Maps. However, we did not recognize that we had arrived because the signage was difficult to see. After a drive around the black and a little help from a neighbour, we found it. Next challenge was gaining entry. The security gate has a button to push. Since we don't speak Italian, it was a little intimidating, but it was fine as the hostess just "buzzed" us in. The receptionist was courteous and provided thorough instructions and information in English. We had the impression that the facility is brand new. Everything is fresh and clean. It appears that final decorating is still in progress. Some pictures and room numbers are still sitting on the floor waiting to be mounted on the walls. The room was clean and sparsely furnished - however adequate. The balcony was nice, but overlooks an empty lot. The main challenge was we never were able to access any hot water. After several minutes of trying, a cold shower was all we could manage. The complementary breakfast was nice and the servers eager to please. However, it seems they are unfamiliar with North American preferences. The only black tea choice was Earl Grey (we prefer English Breakfast when we say "black") and it took a few attempts to explain that we wanted milk with our tea. We did not use the pool, but it is beautiful and very inviting. Overall, this hotel is conveniently located if all you want to do is get off and on the autostrada. Otherwise it is somewhat remote as it is located in a primarily residential setting. The price was a good value and personnel seem truly committed to doing a good job.
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