VOI Colonna Village

I was a bit concerned about our holiday after reading the recent reviews on here but I can honestly say it was better than I expected. Our room was clean, the air con worked, the food was excellent and above all the staff were superb. A special shout out to our waiter Sebastian who couldn't have done more to accommodate us and also Greta from the animation team. All the staff were friendly and helpful and I loved the exo ethos of this hotel. The courtesy room at the end of the day after we had checked out was a real bonus . The only down side was that out room advertised a balcony and we had an airer strapped to some railings... tho looking around not may of the rooms had such limited balconies... it wasn't worth changing our room as it was in a convenient location and everything else was fine.... Other reviews suggested transport was limited. We managed to figure out the bus to golf aranci and Olbia so we were able to get about but I think it only runs peak season and you need to buy tickets on the app most of the time.

We were victim of theft in our room on 14 July 2025, 2800 euros were stolen from our safe. Our safe had been resetted with a master key and we could not open it with our code. We contacted reception and they sent a technician to open the safe. That’s when we realised that the money were missing from the safe. Furthermore we realised that the safety of our room was compromised by a broken balcony door which did not lock when in lock position. We had to contact the front office manager again Luana Capretti which she then called technician to fixed the door. We called the carabinieri on the day we discovered the money went missing who came straight away that night, also had to go to the carabinieri station the following morning to file a crime report. After this experience we felt violated and wanted to leave the resort and asked for a refund of the remainder of our holiday as we were going to leave. The director Massimo Martina informed us that your legal department of Voi Hotels refused our request so we were forced to stay for the rest of the week we originally booked. The director has told us and the carabinieri that Voi Hotel insurance will cover for customers theft, they have also sent out our crime report to insurances Allianz and that they have open a claim for us. To date I have not heard from the insurance and the director refused to give me report in writing of what happened, even a basic email as we needed for insurance purposes. They said I have to contact the legal department for this, but when asked them to give me the legal department contact details, they have ignored me. I have emailed the hotel again 3 days later asking for the contact details of the legal department agsib but I have had no reply. This was our second year in this resort and sadly the last.

The only thing going for this hotel is its location and the beach, it is stunning. When we arrived, it was late at night. The person on the reception took a little while to acknowledge us and when he did, he didn’t speak great English but we got by, he spoke better English than I did speak Italian. He took us to our room, well he shown us to our block and we was left to pull our suitcase up the stairs on our own. Although I was clearly disabled and using a crutch and I only had my young daughter with me. We wasn't helped at all up the stairs to our room. This was disappointing. The rooms are spacious enough for us but I could see why some people would complain. They are basic and they are tired and could do with a freshen up, lick of paint etc. There is a small mini fridge in the room and a safe. The safe is very small, you wouldn’t be able to fit a standard size iPad in it if you wanted. So not ideal. The whole time we was there, we didn't hear a single other English accent, a few Canadian and American. But on the whole, the place is occupied by Italians, which I don’t have any issues with. But the staff aren't friendly and I felt that they only cared about the Italian guests. The restaurant - It was explained to us at the time of checking in that we could sit where we liked at breakfast but in the evening we would be given a table and this would be our table for our entire stay. So the first morning was alright, nothing special. We didn't stay in for dinner in the evening as we had other plans. The second morning we over slept so missed breakfast but we did go for evening meal. My daughter had the spaghetti bolognese and the meat was pink inside and didn't seem like it was cooked properly. So we wasn't keen to return. The choice of food wasn't great either. On our third morning, we head up (the millions of steps) to breakfast. We find a table that was set up with cutlery and ready to use. We go and get some food. We start eating and suddenly find our table surrounded by an Italian family and they was claiming that the table we was now sitting at, was their table and we shouldn't be sitting there. I did see a piece of paper that said reserved on it on our table but this was upside down so I presumed that it would get turned back over for the evening meal. There was plenty of other tables around us so they asked a member of staff to lay out a new table for them. I thought that was going to be the end of it until the restaurant manager came over to me. I'm not sure what he thought he was going to achieve. I told him what I had been told when I checked in and he told me that it wasn't true and that they do reserve tables for families etc at breakfast. He was rude and he skank of smoke which wasn't pleasant whilst eating breakfast. After this, we choice not to eat at the hotel for the rest of our stay. I don’t think we missed out on anything. The other issue is the steepness of the property. Its great they run the golf kart back and forth be

A good 3* hotel with a beautiful relaxing and clean pool areas. There are plenty of sunbeds at the beach although it is not the biggest beach. There is an amazing tiki bar five minutes along. We had full board plus and all meals were served buffet style to fairly regimented sessions. Some days the food was amazing, others were tepid and overcooked. Overall there was something for everyone, but certainly not gourmet. Water, soft drinks, basic wine and beer were included. Our room overlooked the sea and was serviceable with a great shower and comfy beds (firm). The animation in the evenings starts at 9.30 and can go on till after midnight some nights. It is loud, you can hear it from your room but it didn’t bother us. Some things to note….. Sardinia has a different adapter to the rest of Europe (it’s 3 pronged) Leave the heels at home and certainly don’t go if you have mobility issues ( great vistas though) It is a very remote hotel, with no options of other restaurants or any shops. You need a car, as there is no public transport and taxis are €58 each way to Olbia

A wonderful view and setting. Lovely quiet pool Decent beer The food was poor and the hot items were cold The staff were quite rude. It appears they don’t appreciate the all inclusive guests. The staff in the restaurant, Andrea R,Susanna & Christina were really lovely. View amazing. It’s on a steep hill so if you have mobility issues you will struggle

Awful service since start to end, they ruined our 2nd anniversary. Washrooms left 2 days with not toilet paper and with water on the floor as toilette leaks. We supposed to go Dubai for the same price shame we never did. We complain since beginning no action has been taken. Thank you for ruining our holidays and anniversary, we clear this place from our future destinations.