Il Viandante

booked hitel.confirmation received so booked a flight to match dates.Three days later owner canceled as didn't have a ground floor room rather than waiting to confirm if i wanted another and told me to book again and when i did the hotel was full.so flight with no hotel.had to go elsewhere and pay an extra £1000.Thanks for that.I've never had this happen but judging by the rude emails received,threatening me if i left an honest review which im doing he would call the police and say its fake.well it is not.but to save his embarrassment,i won't post his reply,I'll let him jump on here if he wishes to belittle himself further with his awful administration.Tip,always use a third party who know how to book holidays

Fabulous hotel brilliant location near the centre of San Teodoro, 10 min walk to nearest beach Place was spotlessly clean, rooms spacious pool was excellent free WiFi free wallsafe free aircon and free breakfast which had everything, bacon and eggs full continental and gorgeous freshly made cakes each morning..loved the Apple Strudel.... Family run and they were so helpful and friendly Would definitely return ASAP.....

We chose this hotel due to its fantastic reviews. But, frustratingly, we never got to experience it as they seemed intent on giving our booking away. This is the first review I've written, but felt compelled to ensure others don't experience the same thing. We booked via a website which requires no payment upfront, with the option to cancel for several weeks prior. We registered with a Lloyds Mastercard, with an excellent credit rating, used to book multiple holidays previously. Booking was confirmed via email, so we then bought flights. Several hours later they rejected the credit card without explanation. We spoke to Lloyds who said they saw no reason why it would be rejected and suggested trying again to see if it was a technical issue. The same happened again. We contacted the agent the next morning who said that they would speak to the hotel to keep the booking open and try a different card. At 2.45am that night, whilst asleep, the hotel then cancelled the booking (no warning) and made no attempt to contact us to try a different payment method and gave our booking away to someone else. So we were left with flights booked but no accommodation. Despite no payment required in advance. We gave the hotel the opportunity to resolve the error together. The hotel wasn't obliging or understanding. They even claimed that they'd tried 'everything possible' to keep the booking open; they didn't - as a quick call / email to try another card would have resolved it immediately. They then recommended two other hotels as alternatives nearby which, it turned out, were also unavailable on those dates. A very frustrating experience, which could have been easily resolved with a bit of patience, communication and customer care. Shame - they've lost a customer and gained a negative review. Hopefully though a bullet dodged for us, despite the time and inconvenience caused.

Un angolo di paradiso in pieno centro a san Teodoro , struttura incantevole pulizia e ordine al primo posto ! Complimenti a Massimiliano a Roberto e a tutto lo staff , tutti molto gentili e sempre disponibili ! Straconsigliato !!! Mauro ed Elena

Posizione comodissima,vicinissimo al centro ,camere e sevizi gradevoli,pratici e molto puliti. Colazione abbondante e varia,sia dolce che salata. Il personale è gentilissimo,disponibile e premuroso. Prezzo ottimo. Consigliato vivamente!

L'hotel mi è piaciuto. Le camere sono funzionali, il bagno grande e con tutto quello che serve. Ottima pulizia sia in camera che nelle parti comuni. Carina anche la zona piscina. Molto gentile e accogliente il proprietario, come anche il personale. La prima colazione è buona, ma non ho trovato molta varietà nell'arco della settimana. Sicuramente la posizione è eccezionale, proprio in centro e con parcheggio privato disponibile. Ci torneremo.