Inn at Desert Wind Winery

WARNING: I, like many people, thought that the Desert Wind Inn would be an all inclusive event. Wine tasting and dinner in the evening, sitting around the fire in the backyard drinking a glass of merlot. Experience a wine tasting in the quiet serenity of the wine country. This is the experience that is advertised on the website and we paid handsomely for it. This dreamy experience is just that: a dreamy image of what this could be which could not be further from the truth. Instead, we were met with rude indifferent service, a room that we could not easily leave past 5 PM (or 7 PM if you’re lucky to be here Friday-Saturday), a loud uncomfortable room, and poor quality wine. DO NOT STAY AT THIS HOTEL IF YOU WANT A WINE COUNTRY EXPERIENCE; ONLY STAY HERE IF YOU ACTIVELY SEEK OUT DISAPPOINTMENT. What was supposed to be an incredible afternoon and evening in the wine country turned out to be a disappointment. The expectations created by the property in its advertisement plummeted the second my wife and I set foot on the property. The warm welcoming mentioned in previous recent reviews was no where to be seen when we arrived at the property on May 29, 2025 at around 12:30 PM. A cold and rather indifferent hostess meets us, no greeting, no welcoming remarks but a cold “what do you need”. We excitedly told her that we just got here and want to learn more about how the check-in goes and whether the room was ready by any chance. Our excitement was not matched. The hostess only expressed distain that we were checking in, giving us an annoyed glare while informing us that check-in was not allowed until 3 PM despite the hotel being seemingly empty. In the same annoyance and disdain, she told us that all information we needed should be in an email (that never arrived) and the turned her back to us and walked away. We did not expect an early check in, we just wanted to make sure that all of the information is there and whether there was more to do about it prior to us getting our room. The attitude was entirely discouraging and unwarranted and it continued to do so over the course of the next couple of hours while we waited for 3 PM. It was only when we said that the email did not arrive she begrudgingly gave us the information on a card with a random code without any explanation roughly 30 minutes after we arrived. In hindsight, that meant the room was ready, but she did not bother to tell us that fact nor inform us what the code represented. While we waited, we sat down for a glass of wine. The hostess continued to treat us like we were unwelcome guests being incredibly rude and lacked curtesy at every turn. No smiles, no small talk about the place, no indication on what to expect from our stay based on what was advertised on the website regarding the tasting and other opportunities of the sort. No wine recommendations were given nor what to expect from our choices nor any indication that she would be happy to help at all with our questions. She just co

This was an absolute gorgeous room and wonderful amenities. I gave it a 4 for facilities because it is very difficult to tote your luggage up the outdoor staircase. It was raining the night we arrived and the only way to access your room is via an outdoor staircase. Which was not fun! However, I would definitely stay here again and the stairs didn’t really deter me too much. Berta was so kind and was really the only staff member we interacted with.

Fantastic room