Tài Khoản Khách
ngày 13 tháng 7 năm 2025
This hotel was always one of my favorites, I had a corporate rate, the gal that worked at the front desk was super friendly and helpful, many times she gave me an upgrade room, always recognized the Diamond status and had the Wyndham greeting bag, but things change, she was gone and a grumpy gal who didn't know me or have an interest takes over, no gift, no acknowledgement, funny how the little things make you feel special, then the hotel was sold, she was gone, but still no special attention to the guest and you have to ask for the Wyndham gift. Maybe it's petty, I find myself after a long hard day of work loving a warm greeting from a familiar face. So the hotel is still very nice, I love that it's attached to the Blackwoods which is a great place to eat, the rooms are very nice, the breakfast could be better, I stay at a lot of hotels I this tier level and the offerings here are below standard, the gal who works there for breakfast is super nice, but she's limited by the very small kitchen and the equipment, plus it's up to the hotel to improve the offerings, I've suggested based on others what would be nice for the guests. I stayed in the jacuzzi suite last time, I'm not sure what they used to clean it between guests, but it smelled and felt like I was boiling in cleaning product, not great
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