Settecento Hotel

This is a little gem nestled within the outskirts of Bergamo. I would 100% recommend to anyone. The hotel is close to main transport links - train and bus - which we used throughout our stay - train station is a 10/15 min walk and bus stops are similar. We were able to visit Lecco and then on to Bellagio and also Citta Alta during the course of our visit and all very easily. The staff could not have been more helpful - very friendly and approachable ready to answer any questions we had, pre holiday and while we were there. Hotel decor was beautiful with art and furniture thoughtfully placed throughout. The photos do not do it justice! The pool and surrounding areas were immaculate and sunbeds (and towels) readily available. These cost EUR5 per bed and we were notified of this when booking. The pool itself was open everyday of our visit and never crowded or noisy. Food at the pool bar was plentiful and delicious with an area to eat during the day/ evening should you wish. Transfers to and from airport (arranged by the hotel) were excellent as was the driver who was just lovely! Rooms were clean and modern with comfortable mattresses and pillows.

1. Bring your earplugs if you want to get a good nights sleep. 2. Rent a car, because the hotel is not near to anything. 3. The hotel offers baby swim classes for people outside the hotel (not guests) 2-3 days out of 7. That means that the pool area is occupied by 8 babies with moms and dads in the pool and the areas surrounding the pool. Babies crying, moms and dads singing babysongs, just a lot of noice. Not at all the quite place they advertised. 4. We got diarrhea every time went in the pool after baby swim. I suspect that the cleaning of the pool is not thorough enough. 5. Loud parties with Dj's at the poolarea. Parties for people from outside the hotel (not guests). It sounded like great fun, with loud music played by a Dj until midnight. This was not a thing the hotel informed us about, not before or during our stay. So stay ready for surprises. 6. If you dare to use the sunbeds, the hotel will add 5 euro pr person pr day you use them. The day before you arrive you will get a message that if you reserve a sunbed, they will charge you 5 euros pr bed. In the booking documents it clearly states that sunbeds are not extra expenses. 7. The rooms are not soundproof. You can hear every thing from conversations outside your door. 8. On the positive site: the cleaning was nice and good. 9. The breakfast was good for 15 euro pr person. You can also chose to go next door to the local supermarked and buy a good breakfast for 3.7 euro. Good advise: DON'T BOOK THIS HOTEL. You will not get what you paid for. An advice that I wish we had gotten before we booked this hotel.

Food is nothing to write home about

Noisy room, ice cold bathroom, *** max One night layover was enough, thankfully didn't need to stay longer. Very surprised the hotel is rated 4 stars?? You can definitely use the money better, guys. At the hotel webpage is mentioned the hotel is situated at a shopping mall, which isn't true. Hotel is its own separate building, so don't look for a shopping mall when looking for the hotel.. The bathroom in the room was ice cold and the road noise came straight in the room. Parking lot was empty when we arrived, but as we drove back from sightseeing Bergamo sights, it was so packed we were advised to leave the rental car to the parking lot of the nearby shopping mall.. (the conference that occupied all the vacant parking slots could've been mentioned when we drove out, as we did talk about the parking). Customer service assistant couldn't give advice about Bergamo sights or distances as he wasn't local.. (suggesting the old town is nearby hotel, "probably a walk away", in reality 10km one way..). Rather difficult location without a car, taxi from the hotel to the airport (15min drive) cost 40€, public transportation would've took minimum one hour.. Positive notes: building is nice and neatly decorated.

Generally good

Friendly, clean and great pool.