VN3 Terraces Suites by Adrez

prime location in the city center, pre-check in did not work well, needed to call the local team twice before getting the entrance code. value/money excellent unique terrace to view city center !

Excellent location and amenities, can cook since there's a kitchen fully equipped with pan and utensils but we didn't cook. Was really upset with the check in as there was no one at the reception when we arrived at 8 pm +. This was supposed to be self check in but I didn't receive any information on the room number and door code. The confirmation email and pin code from Trip.com did not work. There is a notice at the reception asking us to call them but this is very inconvenient for tourists. After calling them, the staff claimed that the registeration was incomplete and we spent 30mins filling in some online form which could be done in advance if the hotel emailed us earlier. We only manage to check in after 9pm and couldn't get dinner at many places since they are close. McDonald's and Burger King are nearby for those who encounter the same issue. There is a Christmas market just below the hotel too.