Emporio Prague Apartments

The apartment is in such good location, as it takes 20-30 minutes to walk to lesser town and old town. The apartment itself was basic but clean. However, the bed was made of 2 singles that kept moving apart, there was only one flat pillow per person and the mattress was hard as rocks which made for some restless sleeping. It’s a good stop gap or for a couple of nights, but I wouldn’t spend longer here.

Emporio apartments was perfect for our 3 night stay in Prague. The apartment had everything we needed and was very clean. The location was great too. We would definitely stay again, it was great value for money. Thank you.

So we booked a stay there for 7 days and when we arrived we were kinda shocked. Everything they promised wasn't there. We then were like sure lets see the positive side of it, but that wasnt possible the noise from other appartments was unbearable. We compared the room to pictures of what we booked and that was off already. So we went to look deeper and measured the entire area where they promised 33m2 but we only gotten 23m2. We filed a complaint and they were just like u got what u paid for.

The apartment is fairly spartan, clean and good location. The size of the place is good for family of four. Restaurants, supermarket shops and places for sightseeing are all within easy walking distance. Receptionists are helpful. We were given rooms at the back of the building where the lifts are in between floors so you have to lug your heavy luggage up and down one flight of stairs. Older folks, do ask for rooms in the front of the building.

Nice appartment with good equipments (just missed the coffee machine). Very good location, near shops and old town. Tram and bus station is just two minutes far. Would recommend this place for others.

Booked Emporio based upon positive reveiws and location however our experience at Emporio was disappointing to say the least. When we arrived at the apartment (which didnt have a kitchen as expected upon looking at photos) we were welcomed with a long black hair in the bed. The room looked clean however after closer inspection we wernt impressed. Desk was marked and sticky, dust and dirt around the entired place too. Looking under the bed confirmed this as shown in photos. Rooms are alot smaller that we originally anticipated and no natural light, windows were facing walls even though on the description it says “courtyard veiw”. Our bins wernt emptied for all 6 nights and without a kitchen takeaway reminants built up and smelt. The 2 tvs, one in the bedroom and living room, had no tv remotes for the first two days despite going down to ask each night, satelite or wifi on tv didnt work the entire time! The biggest issue we had was realted to the radiators. These were on full blast from the first day, the knob was missing so no way of turning them off. We stayed from the 30/12/2021 to the 05/01/2022. We informed reception everyday to ask them to sort out the heating/turn it off. A maintanance man came the first time and stuck a knob on which fell of straight away and didnt work. After returning to reception again they said someone would come back to sort it. 3 days later another knob was properly attached however didnt work. The heating didnt get sorted for our whole stay and meant we were having to sleep with all windows wide open which isnt ideal with the pigions flying outside. To top it of, on our penultimate day we once again ventured to reception to complain about this issue in which i said we hadnt slept much due to the extreme temperature of our room each night. In reply we received a blunt “sorry” and the general manager i think her name was Barbora said “its better be hot than cold”. Very rude, sarcastic and unprofessional. Her only offer was call in the maintanace man (for the third time) in the morning despite out checkout being at 11am. We told her we were leaving the next day and she shrugged. The only positive was its location. Absolutely fantastic location everything on your doorstep. Took home the broken radiator knob as a souvenir! Unfortunately i would definitely not recommend staying at Emporio and think there is better value for money elsewhere. General Manager was appalling!