donaldpT8985FX
ngày 4 tháng 1 năm 2024
I booked a 3-night reservation (*******) for Sep 1-4, 2023. The apartment itself was great, with upgraded kitchen and bathrooms. Getting into the apartment using a street-level key pad was a nightmare. The reservation stated I would get a code 24-hours before arrival. Did not receive one until last minute before leaving the U.S., and upon arrival it DID NOT WORK. There was an alternate check-in hotel desk 5 blocks away -- I went there and got a new code which also did NOT work. My family and I were able to enter the building only as other residents were leaving, and let us in. (There was an emergency number posted outside with instructions in Czech, but no one answered the phone when I called repeatedly.) Fortunately, the original code worked on my individual apartment once I was inside the building. For the outside, that night we got another code via email which did NOT work. On our second day we got still another code via email which actually WORKED. It was fine from then on but I will never again rent a place that does not have a manned front desk.
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