Tài Khoản Khách
ngày 31 tháng 12 năm 2024
I am a Travel Agent based in Australia, I booked this property for a family of 6 in August through a very reputable supplier. Voucher and online booking dates live on the system were correct, guests arrive and the Presidential Suite that was booked was incorrect in their system. They paid around $750 per night and only able to utilise one night. Its now 10 days later and zero response to my emails, no apology and refusing to provide a refund for the first night when supplier called them. So disappointing as this place is one of my favourite to book. Will be sharing with everyone to be very dubious about booking. a family of 6 on a one in a lifetime trip to Europe.
Dịch