Alchymist Grand Hotel and Spa - Preferred Hotels & Resorts

Nice place

小花園，餐廳，房間，一切都非常滿意。

Magnifique Sublime

Absolutely amazing. No other way to put it. We were greeted by the doorman while getting our luggage out of our Uber, after an incredibly long and frustrating day of travel. He quickly escorted us in to the reservation desk. No, not to stand in line at the check in counter! To the desk, where you sit down and have a glass of Prosecco while they confirm your details. Maybe the norm at luxury hotels, but not what we are used to. The property is amazing, originally built in the 1500’s, lots of amazing art, outdoor gardens and sitting areas. Quickly taken to our room, smallish by US standards but huge for an EU property! Bathroom has a full size sitting tub, which the wife quickly claimed. Later we enjoyed cheese and wine at the complementary gathering. Came back after dinner for a glass of wine and chocolate in their outdoor restaurant. We booked spa appointments the following morning ,charming area and a great massage. Only stayed two nights, wish we had more time. Worth the money, book it!!!

I stayed here for a week to attend a friend’s wedding. To focus on the positive - a very quaint hotel with a nice decor and feel to the interior, a lovely courtyard restaurant with excellent food ( at the pricier end of the scale); nice spa, quieter location away from the crowds, great breakfast choice, porter was extremely helpful, nice to have conditioner as well as shampoo, and the touch of having free wine tasting at 16.30 is really appreciated. What was a bit of a challenge for me were some of the details - I initially had a deluxe double room which was really perfect for me and when I extended my stay for an extra few days due to unexpected change of circumstances I was told I could stay in it but later that day I was told I had to move to accommodate a disabled guest which was understandable but a nuisance to move. I was upgraded to the very nice Royal Suite so that helped smooth things over. Unfortunately it is on the 3rd floor and the lift was having issues so I had to use the stairs - these things happen but it was tiring. What was really annoying though was that the hotel restaurant is closed on Sunday and Monday night so if you stay on those nights you have to find alternatives which isn’t really what I expect from a 5 star hotel a little out of the centre. The pool was pretty but more of a plunge pool than for swimming. The service was a bit hit and miss with the porter and breakfast staff really good and the evening staff a bit more variable. I would stay here again but maybe not on a Sunday or a Monday as you can’t eat in the hotel and options nearby are limited and I would wary of extending a stay (especially on booking but they offered the best rates. I think if they close the restaurant the least they can do is have the bar open with some lighter food so that you can at least get something on a Sunday or Monday night without having to go out.

We stayed at the Alchymist for a family vacation from the US and arrived here from Paris . We are a family kid four including two kids 8 and 5 and got the family suite. The hotel is very charming and beautiful. It truly feels like you are transported back in time to a palace from at least a 100 years ago. The charm does mean the hotel is somewhat dated and while the lobby areas are very pretty the room was more dated but still a charming overall (not a bad thing just what one should expect). We were hoping to have dinner at Acquarius but there was a mix up where the staff didn’t inform us it would be closed the day we arrived (Sunday). We did eat breakfast there each morning at Acquarius and it was quite good. Overall a charming hotel, in a decent location (pros and cons of being across from the US embassy). The spa was also good.