Conte di Cabrera Hotel Club

We were really pleased with our two week stay at Your hotel and its services. The hotel stuff was amazing. Also the hotel stuff was very friendly and super helpful, we especially appreciated help from one of Your employees named Roberto. Maria and Vlastimil Kučerovi, Czechia

5 adults and 1 child had a great experience at the hotel, friendly staff, good service, fabulous beach and swimming pool and great food. For us it was a great family resort. With easy access to Virty Ferries and trip to Malta plus easy hire car service qnd trips to Syracuse etc. we managed to combine relaxed summer days with nice excursions. Our special thanks to Roberto!

Before I get into the review of the hotel I would like to point out that we have a complaint against our tour operator TUI but that has no bearing on Hotel de Cabrera. TUI sold this package to us as an all inclusive, the hotel is in fact Full board. TUI have in the past 2 weeks amended from all inclusive to full board. I feel that some of the reviews on here have been unfairly targeting Hotel de Cabrera because of this issue. We were greeted by the hotel staff at gone midnight following a 2 hour transfer from Catania airport. They had prepared us food and soft drinks which we thought was a very nice gesture. We had booked adjoining rooms but on arrival they were in fact 2 separate rooms next door to each other. Rooms were nice and clean with good air-con. Our bathroom was clean but definitely needed updating plus the shower was woefully underpowered. We did have an issue with ants in one of our bathrooms but this was dealt with promptly by hotel staff. Its worth mentioning that your room has one bottle of 500ml water on arrival and that is it for the duration of your stay. Whilst we were there it was forbidden to refill water bottles from the restaurant water dispensers because of Covid regulations. You either drunk water with your meal or purchased water from the shop situated in reception. You could also get glasses of water from the pool bar. The pool is very nice and spacious with a pool attendant/lifeguard on duty all day. You will have to wear a swimming hat in the pool at all times, its mandatory in Italy post Covid so no hat-no swim. They are available in the shop for €3 each. Be aware, they play Euro pop around the pool all day with vastly increased volume during activities such as Aquabike or Aquagym so if you after peace and tranquility the beach may be a better option. There are pool activities around the pool throughout the day and the friendly entertainment staff encourage you to get involved. Its worth doing as it adds to interacting with other guests plus there is the chance to win cocktails. There is a pool bar there too serving drinks and the pool toilets are the most modern cleanest we’ve seen. The beach is lovely with beautiful clear water that is so warm. Its also a very shallow water level extending for quite some way before it becomes deeper so perfect for kids. I really recommend getting involved in the stretching activity at 10am which involves stretching and limbering up for the day in the surf. A lifeguard is present throughout the day. Other activities occur on the beach through the day including Moulky, Boules and beach volleyball. There is a beach bar there but we didn’t use it and so cannot comment on it. The hotel staff are all great. It must be pointed out that they really do work hard and make the effort to make your stay as enjoyable as possible. It never ceased to amaze how Alex, Guilia, Laura and all the others always remembered your name and made you feel welcome and included. Hopefully their manageme