La Quinta by Wyndham Poza Rica

本來已經在agent上付款，酒店依然要收取全部房費，至今沒有任何一方願意退款。這如此簡單的邏輯，他們居然幾天都給不出處理結果，很難理解。

Todo nos pareció excelente! Desde la atención por parte de todos los empleado, la ubicación cercana a centro comercial, las instalaciones limpias y amplias, el entretenimiento en días festivos; lo único que podría opinar es la falta de un chapoteadero para menores de 3 años, pero para aquellos que viajamos con pequeños, después de eso, todo lo demás excelente!

Great hotel for a great price. Only issue was that the heat in the room did not work, and it was very cool.

Reception staff rude. When I arrived I was the only guest at reception, there were 3 employees and none of them was kind enough to help me. I have to wait till someone decided to do my checkin. It was 13:00 and checkin time 15:00, the lady at reception said that she could let me go in but she will have to charge me money for the early checkin. Of course I did not accept, as I think is very rude to ask to pay for 2 hrs, she could have handled it in a more polite way. The hotel looks old, rooms are ok. The only nice thing is the quesadillas and order to make eggs for breakfast

Great hotel with friendly and attentive staff to ensure that your stay is perfect

My stay at La Quinta Hotel was a major letdown. The bar, restaurant, and common areas had no air conditioning, making the 40-degree heat unbearable. The pool was out of service, and despite asking to speak with the manager multiple times, I was repeatedly told she was too busy. The lack of care from the staff made for a frustrating and uncomfortable stay.