Các đánh giá Quality Inn Downtown Convention Center

The customer service at the front desk during check in wasn’t good. But, the customer server at the breakfast and checkout was really good. The room was really clean.

They had very nice breakfast with nice price. The building was little old but clean to stay and the staff was so kind. It was enough place to stay 2 days in Portland.

設施老化，床感覺有點潮，早餐一言難盡，基本沒有什麼吃的，就咖啡、可樂、開水，華夫餅要自己動手烙，有蘋果。

房間大乾淨衞生，窗户可以開有窗紗

設施老舊，住宿停車居然不免費，收10刀一晚

早餐再豐盛一些更棒了！

良かったと思います。 なんと言ったって広いです。さらにホテルの人が親切でとても助かりました。英語があまり上手くなくても安心して泊まれました

Location was nice, the front desk staff were empathetic, kind, and tried to accommodate. The owner is awful, and disrespectful. We were checked into room 108, went to Monster Jam came back at 9:40 pm. The door to our room wouldn’t open, being as we had two young children we were placed in another room, to get the kids to sleep. Our belongings were still in room 108. The front desk called me around 10:40 pm said the options were after the owner had been at the hotel. we can get into the room in about 2 hours, putting us at 1 am to get into the room with our items. Or we can wait till 9 am and then have a check out of 1 pm instead of the 11am, I asked can it be 8:30 am to get our stuff at the latest. I did go down to the front desk to check in but the owner had left already and NEVER spoke with me leaving the young front desk man to handle communication. I said well we have to go with the second due to the fact I know my child is up at 6 am and 5 hours of sleep doesn’t seem like enough. At 3:45 am I woke up to people screaming in the halls and running. I started to worry people were going to steal our items that were still in the other room. Barely going back to sleep I was up at 6. In the morning I asked the front desk if there was any movement on the situation he said the owner will be there at 9. I was told he wasn’t very informed of the situation but he will look into it. At 8:30 I got a knock on the room we slept in telling me that the room with our stuff was open. I said okay and I asked if he was the manager he said yes. I said I do expect we get compensated for this being as we slept in our clothes and the anxiety it caused and discomfort. He said you’re getting a late check out and you can get your stuff. I said that isn’t enough this should never happen at a hotel, and be allowed to go on for 12 hours. He said well I’m not doing anything I said I’ll call ******* and choice hotels. He said fine I asked for his district manager he said there isn’t one, I asked for the number of the owner he said there isn’t one. I got our items to the room we slept in. Then went downstairs to have a conversation but once again he had left. The front desk called him, and he then yelled at me how we got our stuff he wasn’t going to do anything. He then accused me I just wanted a free room. No I wanted to have the items I packed with me if I didn’t want my stuff and to feel safe I could’ve slept in my car. When I said the master key is supposed to be on site at all times how he was doing things was illegal he said oh fine sue me. He told me f you and to get the f out of his hotel by 11 am. Then he hung up on me. I promised the kids we’d take them swimming so we do, I take my child back to the room to get ready to leave they turned out key card off couldn’t get into the building so my child is in a wet swimsuit in 40 degree weather. I had to run to the front desk to get the key card on to get our stuff from this hotel and leave. It was the worst

OMG……do not stay here. Wish there was a no star review option. We booked online, not knowing the area. Quality Inns are a chain of hotels in the UK and are a decent place to stay. This place is APPALLING !! Checked in, and was given room number 135. As soon as you walk into the hotel, there is a real funky smell in the corridor. The smell got worse when we entered the room. We soon found out why ! I went to use the toilet…..and it was completely full of human excrement. Went back to the reception and spoke to the manager, who was extremely unsympathetic to the fact that we had driven 6 hours to get there, and I was busting to use the loo. He offered us another room, but by this time I did not want to risk staying. We demanded a refund and went around the corner to the Marriott…..and a beautiful clean room.

This is by far the filthiest hotel I’ve ever stayed in! The carpet left our socks blacks, there was rust and mildew and what appeared to be blood spatter in the bathroom. Ripped chair, stained bedding, inoperable electrical outlets, used toiletries, just general disrepair and a bad smell. With that being said, their employee “Peter” was exceptional. He was very kind and accommodating. If I could give him 5 stars I would. Any hotel would be lucky to have him. Will never stay here again and I’m reluctant to ever stay in a Quality hotel again.

Bathroom was not cleaned, no bar soap left in bathroom. Beds were comfy. Breakfast was a bottle of water, a sausage croissant that one had to heat themselves so not really to go, and a muffin (was very tasty muffin). Convenient walk to convention center and light rail. Got double charged for parking (charged both my credit card and my room mate-the one with the car). Took multiple hours to correct, was promised a call from the GM at 5pm, 4 hours later still nothing. Would not stay here again. $8 for parking (not bad for this area). Pool closed.

I booked a room for an employee and he walked in, sent me photos of the stained chair and bed, and walked out. I booked him at the Marriott next door 5 minutes later. We often stay at Choice hotels so this is disappointing. I called several people and did get a refund but no manager call, nor a call from anyone else. Trip type