Cascada Thermal Springs & Hotel

Honestly coolest hotel I’ve stayed in. Cannot believe the price for what you get. Absolutely will be returning. Took my wife for a surprise birthday trip and she loved it.

It was an exceptional experience! The staff treated us like family, the ambiance was not like anything I’ve ever seen, which generated a mood of calmness.. We felt like we were in a good dream when we arrived. We met other people there who were traveling and each shared our joy and happiness with the spaces. Such an exquisite experience!

I have a few observations to share about this hotel. The staff were all very pleasant and helpful. The issues I had with this hotel is that there really isn't an area for guests to sit outside, such as a patio or pool area or even a nice, indoor area with comfortable chairs. The rooms do not have balconies. The pool that is pictured is only able to be used during your three-hour scheduled thermal spa time (which is an extra fee). The picture of the pool on their site makes it appear that it is an area that can be used by all hotel guests. It should be stated clearly that the pool is not able to be accessed by hotel guests other than during your spa reservation time. There was really no where to go other than the lobby that consisted of benches and tables in a tiered setting and my room. The mattress, in my opinion, was not luxurious or very comfortable for a brand new hotel. There is only one chair at the desk to sit on. The headboard has a lit up panel on each side to operate the lights and curtains above a teeny, tiny shelf that might fit a bottle of water. Cool idea except when you want it to be dark when you go to sleep! The bathroom sink top has very little space to set any toiletries. The TV only had 20 local channels with old reruns. But - there is a large refrigerator and freezer, small dishwasher and washer and dryer!! There is also a nice weight room and cardio room. The area where this hotel is located is rather run down so a hotel in this price range seems oddly located in this area.