Novotel Port Harcourt

No bottled drinking water in the room, apparently to save plastic use. While noble, it's terribly inconvenient for guests to leave their rooms to walk down to the elevator at 2am when thirsty. Mildew smell and mold on the walls.

The other services are good, the restaurant is exceptional as the attendants kept restocking the supplies and are polite and courteous. However, the wifi in my room didn't work for the 4 days I stayed here. It was really terrible on the 1st floor, I complained but nothing tangible was done to resolve it. The walls on my bedside have these patches like bad drainage or unfinished work. The Management needs to upgrade the appearance of the rooms. Generally, it was a good stay apart from those 2 defects highlighted above.

Staff Very Good as Always. Room 317 Bathroom Mouldy, Lights not working correctly....no Tissues in Room.... Breakfast Excellent Check In Very Quick....Although there was only one staff on at the time.

The staff was very friendly and helpful; we had great food choices and the staff was very accommodating with choices The bathrooms were clean and the linen was clean and comfortable

It’s a lovely place Though they’ve done some renovations but they need to replace the mattress as they’re sinking and causing me back pains. The curtains are old too and needs to be replaced too. Thank you

What a shame that this hotel is under the Novotel chain. Worst hotel ever......... A total disgrace, old, dirty, bud service and on top your are paying 300 hundred dollar a night. Had to change 3 rooms, as first one has mold on the wall and Ac, dirty line and new towel that were dirty.. 2nd room offered was next to Generator with huge Noice and was rejected and on the last night after a lot of complains finally they moved me to another room which was indeed bigger and at least decent but on the 2nd room where was the loving rooms was a small room/space which totally unfinished. Suppose that there was going to be a 2nd WC but yet to be. Asked for if the room has mineral water complimentary and the rude lady in charge of the reception told me that this is the hotel policy not offer even a single small bottle of water and instead if had to use the water dispenser in the corridor. Food was mainly buffet but local style and even for local standard was too bud accordingly to my local colleagues who had dinner with me. Breakfast was bud................ Just to mention simply they dont have butter in the Breakfast........................ I had stayed in hundreds of hotels around the world but that the first time ever that hotel did not had butter for Breakfast. To pay USD 300 per nigh there is a joke.....Faild to understand how this awful hotel has such a good score... Worst hotel Ever.............. NO WAY TO COME BACK EVEN IF IT IS FOR FREE.

Not knowing what to expect from a place which I was visiting for the first time for work, this hotel both surprised and unsurprised me. A nice hotel if you are staying for a few days with all the amenities minus the frills. Do not expect too much other than a comfortable stay, this hotel has all that one needs to get by. The property is rather old and so are the rooms, the rooms have all the basic amenities. The carpets could do with a change or wash and the housekeeping staff with some training in good hygiene practices such as wearing gloves while cleaning the bathrooms. The elevators need replacement as well. Would have expected more from a brand such as Novotel/Accor group. The bed was ok but the pillows were firm, thick and very uncomfortable had a hard time falling asleep and finally had to throw the pillows aside. The hotel has a bar and a restaurant in the lobby which is a good option to relax in the evening. The staff are friendly and polite. A big shout out to Florentina from the front office who was always smiling and cheerful and helpful. I hope the hotel gives her the recognition she deserves. Overall, a comfortable stay in a no-frills hotel.

Excellent Hotel. Reception Staff very Polite and Courteous. Breakfast Very Good Bar Service Very Efficient, Room Very Spacious and was given an Upgrade. All Aspects of Being Platinum Member were fulfilled....Welcome Drink etc.

Nice Hotel, Nice staff. some places need to be repaired. Lift need to be repaired since some times is not working fine. The room is very ok. clean and tidy. Restoran offering nice food and there is smoking room (outdoor).