Isabella Island Resort, Valamar Collection

There's been quite a few reviews for this hotel. Some speak about what EXACTLY is included in the 'All-Inclusive' aspect of a booking. Here's an up-to-date guide for those thinking of booking. This is accurate as of August 2025. Let's start with the thing that causes the most questions and confusion. What IS included in AI. Drinks - Included are: ▪️Aperol Spritz ▪️ Hugo Spritz ▪️ Rosata Spritz ▪️Cubra Libre ▪️Gin & Tonic (Gordon's) ▪️ Pelinkovac Maraska (Croatian Liquer) ▪️ Smirnoff Vodka ▪️ Gordon's Gin ▪️ Jim Beam Whiskey ▪️ Medovukha (Honey based Liquer) ▪️ Viljamovka (Pear Brandy) ▪️ Jose Cuervo Tequila ▪️ Johnnie Walker Red ▪️ Karlovacko Lager (Self serve from seperate machines) ▪️Red & White wine (Self serve from seperate machines) Other is available but will be charged for. ▪️ Croatian Branded Soft Drinks (These are from self-serve machines and as others have mentioned, they are very sugary and high on syrup) ▪️Tea/Coffee - Again, self serve machines No cocktails or mocktails are included as with other european AI resorts. If you think of a drink that is not listed above, you will pay extra for it) Note: When TUI says that some soft drinks are included, these DO NOT include branded soft drinks such as Pepsi, 7UP, etc. These are available from the bar but you will pay for them. If you order a say, Jim Beam and Pepsi, you will be charged for the Pepsi. Bottled water is not a part of AI. Nor do the rooms include water. You will need to pay for these extra or purchase water from the near-ish-by supermarket. (Tap water is safe to drink in Croatia) Water is available though at the self-serve soft drink machines and we did see people filling large thermos style bottles from these machines. There was no extra charge pushed on us at check-in as some of the older reviews mentioned and you are given a paper list of everything included. What was strange was getting a drink from the pool bar. Ordering the included beer was a straight up, pour and walk away but ordering the included Aperol required a scan of your watch and signing of a Zero Euro receipt. Strange. Food With AI, there is only one restaurant you can eat for free in and that is the Isola. This is buffet style and includes Breakfast, Lunch, Afternoon Snack and Dinner and does get incredibly busy. You'll struggle for a table if you don't get in there before everyone else. Breakfast included a variety of hot and cold options but does get very 'samey' across your stay. Lunch and Dinner consists of pasta options, pizza, fries and some local style dishes which so change slightly each day. Food is not the best. It can be bland and flavourless depending on what you choose. Much better food is available across the water in Porec town. The deserts are mainly small cakes, blancmange style pudding and fruit. There is ice cream available, but note this a self serve fridge that you scoop yourself and not from a machine. Once the kids have been scrambling around it, it can become off putting when the

Dear Team Isabella, thank you for creating a memorable experience for my wife and myself. Your service was truly above and beyond. Special thanks to Lara Gregorovič for the "warm welcome". Best Regards, Robert and Gina C Vancouver, Canada

We came here the 3rd year now - 1st time in our life we did that- and were very much looking forward to repeating the great experience of 23 and 24. Unfortunately we were utterly disappointed to witness how badly things have deteriorated in this facility. Starting with the positive: the island is still a beautiful spot - nice views and sunsets and sometimes dolphins to be seen. The rest, unfortunately has drowned in mediocrity and worse. Food: light years to where it used to be. 90% repetition every day. Food quality scarce to unacceptable. Poor meat quality, poor fish quality and low budget meat and fish choices. Vegetables and salads follow the same pattern. Fast food galore. Fruit choices limited to a few and cut fruits find their way to the buffet several times, if not consumed. Deserts are industrial make. Everything is often insufficiently available resulting in long cues or no availability for many. Beverages (which are included) are poor quality and dispensers are too few for the demand. Rooms are not cleaned up properly and you end up having sandpits in the room at the end of the week. We had to change our key badges 4 times because they stopped working. This meant we had to walk all the way across the island to the reception (we were in one of the villas) to change them again. Not once have we been offered a token of apology or that the new tokens would be brought to us. At checkout the luggage had to be ready outside the door at 8:30 whilst the room only had to be cleared at 10. Music and evening entertainment at the lobby bar, which used to be a real highlight the previous years, has dropped to a boring sideshow, better replaced by tape music background. …and much more… Since the concept was changed to “all inclusive “ the whole atmosphere has changed and so has the quality of all the services. Unfortunately, this means for us, this was the last time on Isabella Island. No longer worth the money! .