MS Vila Nova

Well located and fairly clean. Breakfast is good. Airplane noise can be bothersome in the morning.

真人很不錯的房子 前台人非常好 幫我寄存了行李 然後房間很大我一個人完全夠住了 如果兩個人住的話性價比更高的 建議大家來住

The room was good and made better with view to old fort and dock. The staff were very helpful and friendly and the bar area was welcoming and useful as I had a late check in. All the above was undone by a sub- standard breakfast, surprisingly because Portuguese usually excel in this area- the toaster malfunctioned daily, the cordial was so watered down, simple water would have been better, the homemade pastéis de nata were an embarrassment. The hotel was full of French and other European guests and I’m sorry we showed them such low standards. On the positive side: the location is very convenient.

The check-in was great and the desk clerk was very thorough and informative. The complimentary drink as well as the welcome note in my room was very nice! The view from my window was beautiful and the room was quite comfortable. I would readily stay here again! TAHNK YOU!

Nice centrally located hotel just a short walk to many restaurants and sites. Hotel is clean and breakfast is basic and could use a change up every other day as it gets a little repetitive. Pass on scrambled eggs are not real egg. Only complaint I have is there is no mini fridge in the room and as much as you think you can control the temperature in your room you can’t. The room was stuffy and I tried to turn on the air on it wouldn’t turn on. Apparently the system has to be switched for the whole hotel at once. Hotel does have fans if needed.

It was a nice comfortable hotel. The staff was friendly and efficient. I wish there was a refrigerator in the room. The interior furnishings were fresh and modern, but the outside could be maintained better. Being so close to the water probably has challenges with salt air, but paint and power wash might make it look better on the outside.

Great location close to markets, restaurants, the train station. Many sites are within walking distance. January is a good time to visit as there are less crowds and the weather has been perfect for us being from Fairbanks Alaska.

I had a great stay the first two days but my second one night stay stunk. Sadly this time around my room had no working lamp on the desk nor at the corner lamp! Crazy dark. The tv only goes to 35 max volume which makes it hard for those that are more hard of hearing..that was a noting on the first 2 night booking. Also on my first two night stay on the second night I was very unlucky having another best staying next to my room where he snores so loud I could not Sleep.! He’s snoring was louder then the tv. That experience ****** and I didn’t ask to be loved of the room because it was 1:39 am and I was checking out next day.. There was no extra pillow nor blanket left in the closet on my second two night stay..maybe I should have asked. The big turn off this second time around was trying to get in the hotel and for my dismay it was locked down. I had to wait 15 minutes at 2AM (dark rainy windy night ) until an employee showed up (FINALLY) some fifteen min later to unlock the main door of the building - front desk entrance. It was very strange to find A hotel locked down with all my belongings inside and me on the street calling the front desk via phone, ringing the door bell and loudly knocking on the door!! I think if you have to lock the hotel to make a safety round as I was told, “ You” should ensure to let all guests know that this may happen. Very inconvenient. Also if this is to happen the employee making the safety round should have a front desk phone with to respond to guests calling the front desk particularly when locked out of the building!…please carry a phone!!! How hard can this be? Oh and is it possible that you can fix the other front desk doors!! They are either always locked or broken. Shame! Thank you and Goodbye

Great Hotel. Staff were extremely friendly and helpful. I will visit again. I highly recommend this hotel. Food, cleanliness, location and hospitality, high value for money. Location is very prime and everything is easily accessible. Very good experience in Azores.