olgasourskaia
ngày 15 tháng 9 năm 2024
My review to Kirill Valkanov, Hospitality Manager? Dear Kirill , thank you for to have us and organised our Holiday,We are very impress with excellent location, History of Hotel. Staff working very hard, super clean all area. Reception in Spa area very professional, friendly.Spa is brilliant with good treatment facility. Mad treatment, lugotreatment , massage by Niccky, Yury, Bogdana are very good. But no yoga, no stretchy, no music at all as the promised in description.Please update service. Please give advice to Reception staff be more friendly, give more information. Ivan is the Best, he must teach them. But Hotel very boring, no music, no life at all Please improve and update
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