Tài Khoản Khách
ngày 30 tháng 1 năm 2024
You need to keep the location aside, however all other properties also have same advantage. Problem here is the service. Roma do not lock properly, they doors are shaky and broken, water was getting stagnated on washroom floor, water pressure was giving a feel of a slum, toilet failed to flush on day 2, in terms of amenities, multiple reminders for housekeeping and towel changes, they were not even replacing floor mats on daily basis, when i asked to replace dirty glasses the next day, a boy came and washed the glasses in the room’s washroom only with only water in front of me ) the restaurant in property do not serve at room, they could not properly cook a fish or chicken properly. My worst stay in palolem and the most expensive one too. Art resort provides great service and food, cocos is very clean and restaurant is awesome. Management needs to invest in people and staff here.
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