Marriott's Waiohai Beach Club

The location and view are wonderful also the management with service are perfect .

Family wanted to visit Kauai this year and we like Marriott, so looked into options/availability. Had been told that Poipu was the best area. This hotel is right on the beach, so we booked a room for a week. It was an excellent home base for our family of five adults. Property is pretty with nice landscaping. Our 2-bedroom unit was spacious, bright and comfortable. Overlooked an empty lot adjacent to the Poipu Beach parking lot. Not a problem though with the landscaping offsetting the view. Opened the sliding doors early each morning to enjoy the sound of birds and roosters! Stopped at Costco and Walmart in Lihue for groceries and made use of the unit kitchen and community grills. Glad we did as we were exhausted at the end of each day and not interested in heading back out to dinner. Impressed with all the kitchen had stocked - everything we needed to cook, plus a blender for beach drinks! A huge plus for this property is access to the beach. Walk past the pools and onto the sand. Also enjoyed the “quiet” pool which had chairs available each time we stopped by. That said, the property feels a bit overrun. Did not wish to spend more than a day there. The main pool area was overcrowded and chaotic. Glad we purchased beach equipment at Costco as the hotel doesn’t provide anything on the beach. Kauai is beautiful with more to visit and do than can be fit into a week. This hotel was great as a space to relax each night after a busy day elsewhere on the island. Unit was comfortable and spacious for five adults. Everyone - staff as well as other guests - are friendly and the overall vibe is happy. That said, I would only stay here again if we were with a large group and/or planning to spend our time elsewhere during the day.

The resort is a big okay & I’m not picky., but, for price I expected more. Typical resort, NOTHING special….. two small pools overrun with children & pool scum around the perimeter of the pool. For a resort of this size & caliber the pools are lacking. I would never choose a chair by the pool unless you want to listen to screaming children. There are loungers in a grassy area overlooking the ocean which is nice, but if you want an umbrella it’s $35/day. Poipu beach is accessible from the resort , but extremely crowded because of the public access next door . Additionally, patrons from neighboring resorts come & take chairs in the grassy areas because no one seems to monitor this, seriously disappointing for a Marriott. Because the resort is next to a huge public parking lot so people are not only coming & going all day, but worse, local teenagers are hanging out in the public parking area until late into the night. Hale 5, 6 & 7 all have rooms that overlook this parking lot & should be sold at a discount …..paying $1000- $1200/night isn’t fair for those rooms. We started our stay in Hale 6 (even though I called twice before arrival stating I absolutely do not want a room overlooking the public parking lot)upon check in, we arrived around 2 pm & got our room at 4pm…. The young man checking us in stated I see your request for NO Parking lot views & could not disclose our location at 2pm, but assured us we were in a beautiful location. Obviously, he was lying since our room was in hale 6 overlooking the parking lot. So incredibly disappointing. Thankfully, Glenda at the front desk moved us to Hale 8 (but we had to check out of our room at 10am the next morning & couldn’t get to new room until 4pm - big inconvenience when you pay $1000+/day)…. Again, rooms overlooking the public parking lot should definitely be sold at a discount. It should be noted: rooms are very nice, with very comfortable beds. Also, Kaua’i is amazing, I would just find somewhere else to stay. Sorry Marriott, I think you are taking advantage of customers if you sell them an “ocean view room”, but they actually overlook a public parking lot with a little peek a boo view. Very deceptive.