Tài Khoản Khách
ngày 30 tháng 1 năm 2025
Recently booked direct to stay in the ground floor sea facing apartment as a surprise trip for husbands birthday, perfectly located as we were also enjoying a visit to the Theatre (less than 10 minute walk away). Communication with the duty managers, and social media team were fab and really helpful with questions prior to making the booking. Access to the apartment, check in and arrival info were all text and emailed making it very easy on the day of arrival. We were informed prior to our stay there was building works so parking would be different but we parked outside the building and has no problems whatsoever, again the duty manager was very helpful with this (via text). Although it is an aparthotel there was no on one the reception desk for the entire duration of our stay, not necessarily an issue as we had all the info we needed via email. The apartment itself was stunning. The views were amazing. Everything was fresh and clean and we could not find fault with anything whatsoever. Knowing it was my husbands birthday they had even placed some balloons and happy birthday helium balloon in the living area, such a great personal touch. There was tea, coffee and milk provided - a coffee machine with pods. There was a washing machine, dishwasher and pods provided for these also. The mezzanine level bedroom was quirky and initially we thought the ladder was a bit nerve wracking until we discovered you could pull it out at an angle and made it much easier to use! The bed up here was larger than the second bedroom but it was great to have the option of both. There was a dressing table with plug sockets beneath it in the second bedroom and lots of built in storage. The bathroom was modern and clean, the shower had two options and pressure was great - toiletries also provided, large bath sheets for towels were a nice touch. We visited the Ocean View at the Dome which is less than 5 minutes opposite for our evening meal and would highly recommend. They also open for breakfast but we had already decided to use our own facilities to make our own. We’re glad we did as the next day it was extremely stormy but great to watch the view. The large old wooden windows did allow a slight breeze through but we didn’t mind as the weather was exceptionally bad and assumed the beautiful building is listed. There was a lovely soft fleece blanket provided so we could snuggle under that until the heating had warmed the apartment up - which was super quick and efficient! Unfortunately the only negative of our stay was that after arriving back from our evening out a group of guests arrived fairly late (around midnight) and had problems accessing the building. They then to-ed and fro-ed somewhat through the night and as there apartment was behind ours it was fairly disturbing. When they slammed a door and woke us at 5am we rang the duty manager who said they’d be spoken to. We were then woken again at 6:50 with one of them leaving. Another text to the duty manage
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