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Tất cả đánh giá(53)
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Tài Khoản Khách
Phòng Superior có giường cỡ king nhìn ra biển
Lưu trú vào thg 4, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 13 thg 5, 2024
¡Todo genial! Un 10 para la señora de recepción y para el chico del bar de la piscina. Mejoraría la oferta vegana para desayunar en el buffet. Repetiremos!
Dịch
Andrea K
Lưu trú vào thg 10, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 26 thg 11, 2024
Hoel Formentera Playa exceeded all my expectations! The breathtaking location, attentive staff, and beautifully designed rooms made it a truly unforgettable experience. I especially loved the peaceful atmosphere and the delicious food at the restaurant. Highly recommended for anyone looking to enjoy a relaxing getaway in paradise! The staff is very kind, especially thanks for Manuel, Sebastian and Felix at the bar, Fernando the Restaurant Manager, Pepe waiter. Guest relation lady and all the management is very friendly. We will return. :)
Dịch
Phản Hồi Từ Khách Sạn: Dear Andrea K, We greatly appreciate you choosing to visit Insotel Club Formentera Playa. Your comments and suggestions are highly valued. We are excited about the possibility of welcoming you again and extending a warm greeting. Best regards, Coordinador de Calidad y Sostenibilidad
kkritike
Lưu trú vào thg 10, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 26 thg 11, 2024
Our stay at Hotel Formentera Playa was absolutely incredible. The location is unbeatable, just steps away from the beach. The colors azur water and white sand is the most beautiful I've ever seen. The staff went above and beyond to ensure every aspect of our stay was perfect. Thank you for Manuel, Sebastian and Felix at the bar, Fernando the Food&Beverege Manager, Pepe waiter, the chef, the cleaning ladies and all the management. Guest relation very friendly. The rooms were spotless, spacious, and tastefully decorated, offering a true sense of relaxation. The on-site dining options were also exceptional, with a variety of fresh, delicious dishes served in a stunning setting. I can't wait to return to this little slice of paradise!
Dịch
Phản Hồi Từ Khách Sạn: Dear kkritike, We sincerely appreciate your recent visit to Insotel Club Formentera Playa. We want to express our gratitude for sharing your valuable feedback and suggestions. We would be delighted to have the opportunity to welcome you again. Best regards, Coordinador de Calidad y Sostenibilidad
Rachel W
Lưu trú vào thg 8, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 23 thg 9, 2024
Fantastic service, excellent facilities & staff very welcoming & helpful! Our stay was everything that we wanted, ie. very relaxing and in a lovely location. Upon arrival at reception we were made to feel very welcome by Jose and the team. Our room was on the 4th floor of the main block with a fabulous view overlooking the sea so we got to experience some beautiful sunsets. The room was cleaned to a high standard every day by our lovely cleaner who had no issue coming back later if she was a bit too early for us. Raquel, the waiting & kitchen team worked incredibly hard to manage the restaurant. The food (breakfast, lunch, dinner) was excellent with multiple choices of freshly prepared dishes available for each sitting. The pool bar team (Leticia, Pedro & Manuel), were great fun & remembered our drinks, as well as teaching us Spanish. The entertainment team worked really hard but respected if you wanted to just chill out by the pool. We used the cycle hire to get about which was great for just €10 deposit. We managed a few walks either way along the beach using the local bus service (cash only) to get back to the hotel as it stopped right outside. All in all, this hotel is in a great location if you want peace & quiet & the staff work really hard to ensure you have a great stay - would return again & would recommend to others…
Dịch
6/10
Phản Hồi Từ Khách Sạn: Dear Rachel, Thank you so much for taking the time to share your experience with us. We are absolutely thrilled to hear that your stay was everything you were hoping for – relaxing and in such a beautiful location. It is wonderful to know that our team, especially José at reception and Raquel in the restaurant, as well as Leticia, Pedro, and Manuel at the pool bar, made your stay so memorable. We’re also glad you got to practice a little Spanish with them! We’re delighted you enjoyed the stunning sea views from your room and appreciated the high standard of cleanliness provided by our housekeeping team. It’s great to hear that they were able to accommodate your schedule. We’re also pleased that you took advantage of the bike rentals to explore the area and enjoyed peaceful walks along the beach. The local bus service is indeed very convenient! On behalf of the entire team, thank you for your kind words and recommendation. We look forward to welcoming you back on your next visit to Formentera. Warm regards, Fanni Pataki, Guest Relation Insotel Formentera Playa
NicolaS191
Lưu trú vào thg 8, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 21 thg 9, 2024
Excellent food, drinks included with evening meal is a fantastic bonus, Staff were excellent, We stayed in room 511, the hotel met my requests as I contacted them prior to my stay, was made to feel really welcome, a great place to explore the beautiful island, Thank you so much for a wonderful stay we will definitely be back!!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you so much for your positive feedback! We appreciate your words and are happy that your stay at Insotel Formentera Playa was excellent. We constantly strive to provide the best service and are pleased to know that we have succeeded. Thanks again! We hope to welcome you again in the future! Kind regards, Fanni Pataki, Public Relations Insotel Formentera Playa
ElaineMC86
Lưu trú vào thg 5, 2024
Vợ chồng
3.0/5
Đăng tải vào 8 thg 6, 2024
We stayed at Insotel Hotel Formentera Playa for a week during the May half term as a couple and, unfortunately, I wouldn't rate this as a 4* hotel and would rate it as a 3* hotel at best. I'll start at the beginning: Pre-arrival and check-in: - I emailed the hotel in advance of our holiday, requesting a room on a high floor; unfortunately this was ignored and we were placed in room 0117 on the first floor, despite the hotel not being even nearly full and rather quiet for the May half-term holidays. - The reception staff are not very friendly or informative at all and none of the things I would expect on arrival at a 4* hotel were present i.e., warm welcome, maps/information about the hotel or the island, information about the Wi-Fi, even a small welcome drink. Instead we were given our room card, cards for towels for the pool and told what the breakfast and evening meal times were and told to be on our way. The room: - Despite some reviews suggesting all rooms here are nice and have nice views, this is completely false. We had what had to be one of the worst rooms in the entire hotel - room 0117. This was on the first floor, overlooking the bus stop and street outside, including the scooter and bike rental place. It is also at the end of a looooonnnnggg corridor and right next to a fire escape. - We didn't use the balcony as it only got the sun first thing in the morning and then was in shade the whole of the rest of the day. The room was also very basic and dated, with cracked tiles and loose cupboard doors. The bathroom was functional but extremely small with no window and therefore no natural light. - The walls are paper thin and so we didn't have a good night sleep the entire holiday. This was mostly due to the noise from the street outside with bin lorries, deliveries, buses etc... but we were also awoken one night at 3am to hear people shouting and running through the corridor outside our room and opening and slamming the fire escape. When we got up the next morning we realised this had been due to one of the other rooms in our corridor seemingly having flooded through the night as the entire corridor carpet was soaked as we squelched our way to breakfast the next morning. The corridor then smelt of damp and foist for the rest of the holiday, with towels laid at the thresholds of half of the rooms on the corridor. - Additionally, one night we were awoken at 4am to noisy people getting out of a taxi outside and then proceeding to a room somewhere near us in the hotel where they then blasted music and made a noise until 6am. I have no idea where the hotel night staff were or how this was allowed to happen. hotel night staff were or how this was allowed to happen. The hotel, pool and grounds: - The pool area is a nice area; there are two medium-sized pools and the hotel has steps that lead directly to a beach area. I say "beach area" as it isn't a proper beach but has been man-made to be one and is functional enough, but not exactl
Dịch
6/11
Phản Hồi Từ Khách Sạn: Dear Customer, Thank you very much for evaluating the different aspects of our hotel ! We are thrilled to know that your stay with us all in all, was rewarding. We appreciate and make note of all your feedback to continue to work everyday and improving our standard and to meet the expectations of our guests. Hopefully we can welcome you again with a pleasant stay in Insotel Formentera Playa. Best regards, Fanni Pataki Guest Relations Insotel Formentera Playa
caz0506
Lưu trú vào thg 5, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 10 thg 6, 2024
Pay extra for Superior room sea view. Not pool side . Great views. Went half board , buffet food was excellent!! Every evening was great. Wine wasn’t too bad . Hired bikes and visited different coves and lighthouses. Did a Tui Catamaran cruise which was absolutely fantastic!! Food , sun , lovely coves , snorkelling. Would like to say a special thanks to KIKI the rep! She was brilliant!!! Only down side I’d say is getting Ferry back to airport Tui reps weren’t really around. Left to your own devices. That being said would one hundred percentage come back to this hotel. FORMENTERA is beautiful!! Thanks again for the suprise of breakfast the next morning for my birthday at South Beach restaurant. Also fantastic find for lovely food is playa real restaurant.
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for the time to write us a review and to share your experience of your stay in our hotel. We appreciate and take note of your feedback. We are thrilled to know that your stay with us was pleasant and we will be happy to welcome you again at Insotel Formentera Playa. Best regards, Fanni Pataki, Guest Relations Insotel Formentera Playa
randksouthgate
Lưu trú vào thg 5, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 9 thg 6, 2024
Beautiful island , so quiet, the hotel was spotless and the staff so friendly and helpful especially Fanni . Bicycles were available every day , hardly any traffic on the roads . the food was amazing always loads of choice of meats , fish and pasta / pizza , also desserts and ice cream which our grandson loved .
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for the time to write us a review and to share your experience of your stay in our hotel. We appreciate and take note of your feedback. We are thrilled to know that your stay with us was pleasant and we will be happy to welcome you again at Insotel Formentera Playa. Thank you again for the special mentions of our staff, it makes us happy to have clients like you! Best regards, Fanni Pataki, Guest Relation Insotel Formentera Playa
Lisa Q
Lưu trú vào thg 9, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 22 thg 10, 2024
We have been coming to this small, friendly hotel for 11 years and will definitely be re-booking for a 12th. The staff feel like family and definitely go towards making our stay special. From the happy "talks" with Fanni to the hugs and greetings from Fernando and his team. The hotel itself is always immaculately clean, and although she may need a lick of paint here and there, she has all the charm that is Formentera and I hope this never changes. The food is always exceptional and varied, and you just cannot get bored with the menu. The entertainment crew were amazingly full of energy and fun, but also respected our need to chill out occasionally. All in all, if anyone can find fault with this hotel, you are staying in the wrong place.
Dịch
Laurence T
Lưu trú vào thg 9, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 20 thg 10, 2024
The hotel is situated on the beach on a beautiful island and is made even more special by the very welcoming staff. The buffet served every night is varied and even satisfies my very limited eating habits. My wife who loves trying different foods is also very satisfied with the choices. We will be returning to this hotel in the near future.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you so much for your wonderful review! We’re thrilled to hear that you and your wife enjoyed your stay with us, and that our beachfront location and welcoming team made your visit even more special. We’re also delighted that our varied buffet catered to both your preferences and your wife’s adventurous palate. It’s always our goal to offer something for everyone, and it’s so rewarding to know we achieved that during your stay. We can’t wait to welcome you back to our hotel in the near future! Warm regards, Fanni Pataki Guest Relations Insotel Formentera Playa
L C P
Lưu trú vào thg 9, 2024
Vợ chồng
3.0/5
Đăng tải vào 1 thg 10, 2024
My husband and I stayed at Insotel Formentera Playa for 1 week. Absolutely loved the beautiful location with easy access to the beach. The staff, particularly Juan at reception and Sebastian at the Pool/Lounge Bar, offered excellent service. The entertainment team—Maria Luisa, Nela, Daan, Alessandro, and Joel—was fantastic and kept the atmosphere lively. I also want to recognise Pedro, Felix, David, and Manuel from the Pool/Lounge Bar, as well as Mohammed from the restaurant, for their hard work and outstanding service. However, I can only give it a 3-star review due to several disappointments. The food selection was limited, primarily consisting of basic options that felt repetitive. We did try a few new items, like burgers one night, but they were undercooked even after we asked the staff to cook them longer. Other nights featured steak and chicken, but overall, the variety didn’t change much, leaving us wanting more. That said, we did love the chicken wings we had on Saturday night! Our room, advertised as a Luxury Superior Double Room with Sea View and Balcony, was also underwhelming. While the sea view was lovely, the room itself was basic and did not meet the "luxury" description. The bathroom felt outdated and impractical. Additionally, the TUI representative, Erika (Kiki) Daniela, was unprofessional and dismissive when I raised my concerns, which left a sour taste in our experience. In summary, while the location and staff are strong points, the hotel needs significant improvements to justify its 4-star rating. If you're considering booking a "luxury" room through TUI, adjust your expectations accordingly.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for taking the time to share your experience at Insotel Formentera Playa. We’re delighted to hear that you enjoyed our beachfront location and that so many of our team members—Juan, Sebastian, Maria Luisa, Nela, Daan, Alessandro, Joel, Pedro, Felix, David, Manuel, and Mohammed—helped make your stay more enjoyable. We will be sure to pass along your kind words to them, as it’s always rewarding to hear such positive feedback about their hard work and dedication. We are truly sorry to learn that certain aspects of your stay didn’t meet your expectations. We appreciate your comments about the food variety and quality, and we are actively looking into ways to enhance our offerings to ensure a more satisfying dining experience. We also regret that the room and the service from TUI didn’t live up to the standards you were hoping for. Please know that we are continuously working to improve both our facilities and the service we provide to our guests. We’d love to have the opportunity to welcome you back in the future. Please feel free to contact us directly before your next stay, so we can ensure your experience is more in line with what you desire and deserve. Thank you again for your feedback—it’s invaluable in helping us improve. Kindest regards, Fanni Pataki, Guest Relation Insotel Formentera Playa
Sandra R
Lưu trú vào thg 8, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 28 thg 9, 2024
Our second visit this year. Loved it so much when we went in June we couldn't wait to return. Staff are lovely and helpfull. Booked half board. The hotel gave us the option to swap our evening meal for lunch which gave us freedom to please ourselves if we wanted to go out in the evening. Perfect location right on the beach for a relaxing holiday. Bus stop just outside the hotel which is convenient to visit other parts of the island.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you so much for your kind words and for choosing to stay with us again this year! We’re thrilled to hear that you loved your stay in June and that you couldn’t wait to return. It’s wonderful to know that you enjoyed the convenience of our half-board option, allowing you the flexibility to explore the island in the evenings. We truly appreciate your compliments about our team; your recognition of their efforts means a lot to us. We're also glad that our beachfront location and proximity to the bus stop made your holiday even more relaxing and enjoyable. We look forward to welcoming you back for another memorable stay in the future! Warm regards, Fanni Pataki Guest Relations Insotel Formentera Playa
stevestubbs11
Lưu trú vào thg 8, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 21 thg 9, 2024
Another Insotel stay (the 4th different one now) and another fantastic weeks stay , from the very professional and efficient check in right through, the whole place was excellent. Our room was cleaned every day to a high standard by a lovely guy ( Room 121 14th to 21st Sept for Insotel management to identify who it is ) Bar staff brilliant, too many to name but standouts Felix ,Pedro ,Ricardo to name a few. Food , was superb , if you could not find something you liked i would be worried , lots of fish , seafood , meats , fresh veg , fresh fruit and for me the best dessert RICE PUDDING A very simple pleasure but a pleasure none the less. Animation team worked very hard to entertain through the day and night , some things were cheezy but put a smile on your face. The staff are their best asset but whole place helped. Insotel Hotel Formentera Playa might have faults but i cannot think of one. Thank you Insotel Playa we are now working out dates to return to you in 2025.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you so much for your positive feedback! We appreciate your words and are happy that your stay at Insotel Formentera Playa was excellent. Thank you for the special mentions with names of our staff, we will definetly communicate your nice words and appriciation to Felix, Pedro, Ricardo and to the others! We constantly strive to provide the best service and are pleased to know that we have succeeded. Thanks again! We can't wait to welcome you back in 2025! Kind regards, Fanni Pataki, Public Relations Insotel Formentera Playa
Tài Khoản Khách
Lưu trú vào thg 2, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 1 thg 3, 2024
A very interesting holiday for me having first visited Formentera some 40 years ago. Much has changed, not all for the good, however it is still well worth a visit. We stayed at the Insotel Formentera Playa which included Breakfast and the Evening meal. Included in the evening meal was free drinks (beer, Wine and non alcoholic drinks) The food was excellent offering a wide variety of choices both in the morning and evening. The Studio we upgraded to was adequate but showing signs of its usage, the impression I gained was that this was a popular hotel and well used. All in all my wife and I had a most enjoyable stay and would recommend the hotel and resort.
Dịch
Phản Hồi Từ Khách Sạn: Dear Customer, Thank you very much for evaluating the different aspects of our hotel and doing so in such a positive way! We are proud to know that your stay with us was so rewarding and we will be happy to welcome you again soon at Insotel Formentera Playa. All the best
Tài Khoản Khách
Lưu trú vào thg 2, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 1 thg 3, 2024
Beautiful location, 30 mins on the ferry from Ibiza, location on the beach- lots of fish so great for snorkelling. Food great. Bottled drinks served to table at lunch and dinner. Fresh food cooked in front of you. Fruit was amazing! Room was in the most perfect location, right next to the entrance to the beach- very basic and bed very hard, slightly disappointed with the room but spent minimal time in there so didn’t really matter. I think the rooms in the main hotel have been renovated and are probably of better quality, however I wouldn’t have chose one in there at the expense of the location of ours. Steps to room very slippery when wet.. lesson learnt on first day. Beach lovely, can walk either way on what looks like a newly installed wooden bridge.. beach better quality 200-300 metres to the left (when looking at the sea) which isn’t so rocky but be aware most of the beach is nudist. Recommend the blue bar, great location and cocktails. Pools lovely, was always a sun bed available, didn’t see anyone reserving these which was nice. Staff in the Insotel are great especially Gilberto who makes the place fun and welcoming. Ennio, David and Manuel were our favourites too. We only watched one entertainment show which was a male signer who had a really good voice and was good fun. Activities in the hotel are good, table tennis, tennis courts and bike riding where the bikes are also free to hire just outside the hotel. We did a boat excursion which we booked through TUI, this included visiting a private beach and caves with snorkelling at different spots, glad we did this to experience the island but feel it was over priced. All in all, if you’re looking for a holiday with total relaxation with not much going on around you then this is perfect for you. Transfers from Ibiza airport to the ferry port then on to the hotel were very easy and well organised.
Dịch
Phản Hồi Từ Khách Sạn: Dear client, Thank you very much for your support! It makes us happy to have clients like you. All the best