Thompson Playa Del Carmen Main House by Hyatt
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Phòng và khách
1 phòng, 2 Người Lớn, 0 Trẻ Em
Tất Cả Các Khách Sạn Ở Playa Del Carmen
Thompson Playa Del Carmen Main House by Hyatt
Calle 12 entre 5ta Ave. y 10 S/N, Centro, 77710 Playa del, 77710 Playa Del Carmen, Quintana Roo, Mexico
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With a stay at Thompson Playa Del Carmen Main House, by Hyatt in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.6 mi (0.9 km) from Playa del Carmen Maritime Terminal.Xem Thêm
Chúng Tôi Khớp Giá
4.2/5Rất Tốt·Vị trí: 4.3
Tất Cả 101 Đánh Giá
Tiện nghi
Khu vực tắm nắngBể bơi ngoài trờiLặnLặn với ống thởCưỡi ngựaPhòng gymChỗ đậu xe công cộngDịch vụ đón tại sân bayDịch vụ đưa đón sân bayBar
Tất Cả Tiện Nghi
Xem xung quanh đây
Điểm nổi bật: Quinta Avenida
(210m)
Điểm nổi bật: Playa del Carmen
(270m)
Điểm nổi bật: Parque Los Fundadores
(720m)
Bản đồ
Phòng
Đánh Giá Của Khách
Câu hỏi phổ biến
Chính Sách
Tiện nghi
4
Phòng Thompson Suite
Có cửa sổ
Wi-Fi miễn phí
Không hút thuốc
Điều hòa
Phòng Tắm Riêng
Bar mini
TV
Kiểm Tra Phòng Trống
7
Phòng Queen
1 Giường queen
Có cửa sổ
Wi-Fi miễn phí
Không hút thuốc
Điều hòa
Phòng Tắm Riêng
Bar mini
Nhà vệ sinh riêng
Kiểm Tra Phòng Trống
5
Hai Giường Cỡ Queen, Ban Công
2 Giường queen
Có cửa sổ
Wi-Fi miễn phí
Không hút thuốc
Điều hòa
Phòng Tắm Riêng
Bar mini
Nhà vệ sinh riêng
Kiểm Tra Phòng Trống
5
Phòng King
1 Giường king
Có cửa sổ
Wi-Fi miễn phí
Không hút thuốc
Điều hòa
Phòng Tắm Riêng
Bar mini
Nhà vệ sinh riêng
Kiểm Tra Phòng Trống
8
Phòng King có ban công
1 Giường king
Có cửa sổ
Wi-Fi miễn phí
Không hút thuốc
Điều hòa
Phòng Tắm Riêng
Bar mini
Nhà vệ sinh riêng
Kiểm Tra Phòng Trống
4
Suite nhìn ra cảnh Thành phố
Có cửa sổ
Wi-Fi miễn phí
Không hút thuốc
Điều hòa
Phòng Tắm Riêng
Bar mini
Nhà vệ sinh riêng
Kiểm Tra Phòng Trống
7
Suite Junior Có Ban Công
Có cửa sổ
Wi-Fi miễn phí
Không hút thuốc
Điều hòa
Phòng Tắm Riêng
Bar mini
Nhà vệ sinh riêng
Kiểm Tra Phòng Trống
6
Phòng có 2 Giường cỡ Queen
2 Giường queen
Có cửa sổ
Wi-Fi miễn phí
Không hút thuốc
Điều hòa
Phòng Tắm Riêng
Bar mini
Nhà vệ sinh riêng
Kiểm Tra Phòng Trống
Ẩn Các Loại Phòng
Đánh Giá Của Khách(101)
4,2/5
Rất Tốt
Đánh Giá Xác Thực- Vệ sinh4,2
- Trang thiết bị4,2
- Vị trí4,3
- Dịch vụ4,3
Tài Khoản Khách
13 tháng tư, 2023
The best location
Dịch
Megan
31 tháng một, 2024
The service was just missing. Check in took forever because the girl was on her phone. Parking was a nightmare! No valet. They close down 5th ave so we had to park 5 blocks away. Waited 30 mins at breakfast for a cup of coffee. We knew we were in trouble when there we earplugs by the bed. Every surrounding restaurant is so incredibly loud you can’t hear yourself think. Unless you’re looking for a massive party scene I would not recommend this hotel or Playa Del Carmen in General. We were there less the 24 hours and split.
Dịch
Ashley
25 tháng một, 2024
The staff was excellent. Besides the lady at the front desk who rolled her eyes at us as we asked for a specific room. They also charge us for towels after a coffee spill in the room.
Dịch
Mario
18 tháng một, 2024
Very disappointed.
The property has been having issues with the AC for some time now. The moment you walk in you can feel the heat.
Also the rooms have a funny smell (like burnt)
I had a couple nights and I left on the first one.
Didn’t get a refund by the way.
I was very exited about this hotel but won’t be coming back. Now I know.
Dịch
Jordan
13 tháng một, 2024
The sullen greeting from check-in was only made worse by the ineptitude of the front desk staff, who couldn’t turn two separate reservations into one cohesive stay…my key didn’t work the second day, and they turned the AC off, because their system didn’t see I was in the room for another night - the roof too pool staff never once came over to offer help or a drink menu or food - I feel violated and ripped off - do better Since you carry the Hyatt cache - thanks for ruining my time with you
Dịch
Karen
10 tháng một, 2024
Booked a room with 4 adults, got to the room and only 3 Towels, 2 water bottles, 2 coffee , 2 robes and shampoo conditioner etc was half full
Tried calling down , no one answers , so go to reception and they did rectify quickly🙏
Dịch
jonpaul
9 tháng một, 2024
amazing, my third time but noisey as F if your in a corner suite, so be aware if your a seeking quiet type, but I love this hotel and its rooftop pool and can sleep thru anything
Dịch
Peter
5 tháng một, 2024
It is a great hotel and one of the best rooftops in the city, but definitely a club vibe, so the area is very noisy. More importantly, it is very expensive for the level of hotel that it is. For this price I would expect a 5 star experience.
Dịch
Verified traveler
4 tháng một, 2024
TL;DR: Thompson Hotel in Playa Del Carmen is completely understaffed, the current staff is untrained. Terrible guest experience. Clear management problem.
The pool is frigid. There are literally 0 guests in the pool at any moment during the day. When speaking to the pool manager he told us this is a complaint from other guests as well.
At the front desk, there’s only 1 overwhelmed receptionist that’s incapable of handling phone calls, checkins, checkouts along with questions from passing guests.
The room is on top of the kids corner at a mall. Literally not figuratively. Very loud all day with no way to take a nap or a restful sleep.
The food at the rooftop restaurant is beyond disgusting, watered down coffee, almost inedible food.
In the room, the phone is broken so we cannot call the reception with any issues, and there were a few. Bed sheets stinking of mold or dampness, no water in the room, no coffee, housekeeping took away the robes. Issues that meant we had to go downstairs to ask for help from overwhelmed receptionists that constantly complain about being understaffed and untrained.
When I asked about the hotel’s manager’s contact to let them know about our experience, the receptionist refused to provide it. The receptionist was completely untrained and unable to handle the situation.
Dịch
Chính Sách Chỗ Nghỉ
Thời gian nhận và trả phòng
Nhận phòng: Sau 15:00
Trả phòng: 07:00–12:00
Giờ làm việc của quầy lễ tân: 24/7
Để nhận phòng, vui lòng liên hệ trước với cơ sở lưu trú
Chính sách cho trẻ em
Trẻ em không thể lưu trú tại khách sạn này.
Nôi/cũi và giường phụ
Mọi loại phòng đều không thể bổ sung cũi và giường phụ.
Bữa sáng
LoạiTây phương, Mỹ
| Tuổi | Phí |
|---|---|
Người lớn | Liên hệ khách sạn |
Phí cho bữa sáng bổ sung chưa bao gồm trong tổng giá và cần được thanh toán tại chỗ nghỉ.
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Mô Tả Khách Sạn
- Khai Trương: 2019
- Số Phòng: 92
With a stay at Thompson Playa Del Carmen Main House, by Hyatt in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.6 mi (0.9 km) from Playa del Carmen Maritime Terminal.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 92 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and complimentary newspapers, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 92 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and complimentary newspapers, as well as phones with free local calls.
Tiện nghi
Phổ biến nhất dành cho khách đi công tác
Khu vực tắm nắng
Bể bơi ngoài trời
Lặn
Lặn với ống thở
Cưỡi ngựa
Phòng gym
Chỗ đậu xe công cộngPhụ phí
Dịch vụ đón tại sân bayPhụ phí
Dịch vụ đưa đón sân bayPhụ phí
Bar
Hộp đêm
Nhà hàng
Phòng họpPhụ phí
Đổi tiền
Nơi chứa hành lý
Gọi điện đánh thức
Dịch vụ lễ tân 24 giờ
Wi-Fi ở khu vực công cộngMiễn phí
Bể bơi ngoài trời
Phòng gym
Bar
Nhà hàng
Phòng họp
Nhà hàng
Nhà hàng
Không còn thông tin nào khác
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