Hotel-Apartamentos Andorra

Absolutely beautiful Hotel ,Perfect Room for me ,great location ,excellent Facilities, Help kind staff ,tasty Breakfast. Shame I only had 2 Nights .It was perfect for the main strip in Playa de las Americas and not far from the Beach .Majestic views of the Mountains .

Great hotel near to everything staff friendly plenty of sunbeds beds made everyday great view from balcony only downfall Carnt play with balls in pool or any floaties snack bar was great.Just a shame it didn’t do any entertainment.

We had a fab week at Andorra hotel. Perfect location for all the local bars and restaurants. Will definitely be back here.

We have the pleasure to have stayed in Hotel Andorra a few times over the years and really enjoy going back to it each time It’s a very welcoming hotel and all the staff are very friendly and helpful the whole hotel both inside and outside is spotless the rooms are very comfortable with lovely fresh linen and towels and the pool area is comfortable to stay at kept very clean and staff are always checking everything out and also no problem to get a sunbed at any time of the day as people seem to keep to their rules about not putting towels on the beds if they are not intending to stay at the pool also the food is excellent in the restaurant we always book half board and the menu in the evening time changes every day it’s a buffet so you don’t go hungry and the breakfast has a great choice too looking forward to our next visit

I have recently returned from the Hotel Andorra with my husband and our 12 year old daughter and although we enjoyed our holiday overall we would not return to this hotel. We stayed half board for 10 nights. There were some positives, the location is great, short walk to the beach, shops, bars etc and a quick transfer from the airport. We stayed in a superior 1 bed apartment. It was a decent size with good air conditioning and was as described online. The breakfast was good with hot and cold choices and the hotel was clean throughout. Unfortunately there were negatives which is why I felt the need to write the review. Our balcony was on the road side of the hotel and as mentioned in previous reviews the noise from the road is extremely loud making it difficult to have a conversation or listen to music which is a shame as the balcony is a really good size. Thankfully when the balcony doors are closed they block the noise so the room was quiet. I would not recommend the evening meal, very limited choices and food had been out for quite a while. On more than one occasion there was only us and 1 or 2 other tables where as at breakfast it was busy and enjoyable. Most staff were friendly and welcoming but 2 male staff members we found to be very rude and when they were working in the restaurant in the evening it was very unfriendly. We were grunted at and pointed to a table without being spoken to and weren’t offered any drinks for quite a while. My husband enquired at reception about the hotel complaint procedure and was told to email. No concern shown as to what our issue may be. Although we don’t go on holiday to make friends with the staff we do expect to be shown manners and a friendly welcome as there is no language barrier for this. I would recommend that you take care of your belongings in your room as we did unfortunately have an item of ours go missing during our stay. We informed the hotel of this before we checked out and again on our return home when we were sure the item was missing and our concern was not taken seriously. This lack of customer service would stop us returning to this hotel.

The hotel is clean and the staff are friendly. The selection for breakfast is good - we found the evening meal to be quite limited and so ate out for 4 out of the 7 nights. We had a ground floor room and found this to be noisy at night. The pool bar closes at 7pm and the main bar is supposed to open at 7pm - however we were unable to get served at the main bar until 7:30pm. Good location - walking distance to Costa Adeje and Los Cristianos.