Tài Khoản Khách
ngày 2 tháng 2 năm 2025
First impressions are good,extremely friendly and helpful staff from reception, cleaner's, restaurant staff & chefs, etc. Room was overlooking pool which would have been fine apart from the building work going on from 8am to sometimes until 8pm,(normally they don't work on a weekend only one Saturday while we were there for 3 weeks) consistent banging etc,this is major a major work project, no fault of the hotel, but tui should explain more clearly its extremely off putting in our opinion, luckily we could move to another room a couple of days later, new room was definitely better a quieter area,apart from the gate from the next doors Hotel Gala, which screeched ever time it opened or closed, sometimes from1:45 am rubbish collection, or when staff entered or left it screeched, after complaining to our reception I presume they did try to resolve the issue,I actually went round myself to the Hotel Gala reception explained the problem and to get it sorted, very helpful, apologetic staff, all it needed was a bit of WD40 on it, and 20 minutes later it was fixed,finally we could get some tranquil sleep time. Sunbeds could be a issue the first week no problems whatsoever, went down at 9am easily get a bed, the last 2 weeks certain people queued from 8am until it opened at 9am, staff did sometimes remove towels from beds if on before 9am, to be honest some folks reserved beds from 9am and didn't show up until after lunch 🤬 others believe me or not reserved 4 beds for 2 people crazy selfish folks, if you have a disability issues if you ask at reception they will reserve beds for you. Pool towels are available from reception. There is a washing machine and tumble dryer available 4/5 euros useful for long stayers. Food most days was plentiful and enjoyable, something for even the most fussiest of eaters, they have themed evenings, French,Italian English etc. It can be a bit hectic at breakfast especially for eggs cooked fresh, omelette, fried,poached etc. Example of prices from the bar a pint is 4 .50 euros, a bottle of dorada especial 3 euros (330mls), wine 3.60 a glass, still water 3.60 a bottle 750mls. Entertainment on every evening from 7:15pm until 10pm some very good ,some average a personal choice. It's a real shame about the building work and sunbed hoggers so for that reason we wouldn't return at present. I've submitted some photos of building work and 8am sunbed hoggers.
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