Elba Premium Suites - Adults Only

We stayed at Elba Premium Suites at the end of June for one week in a Junior Suite - it was a lovely stay from start to finish! The reception team were very polite and informative, making the check-in process really smooth even late at night. Our room was immaculately clean upon arrival and throughout the week was cleaned to a high standard. Towels replenished whenever we required them and a large bottle of water and other coffee & tea making amenities were always topped up daily. It was such a pleasant change to have the villa style rooms rather than the block style hotel with several floors. This does mean however that you are on the ground floor which I know some people dislike, however, we didn't mind it at all. It was lovely to sit out on the patio and enjoy a drink before dinner! The restaurants we dined in were the main adults only restaurant La Brasserie & the Los Jameos pool bar for lunch. We didn't use the family friendly restaurant and their a la carte La Nonna. The breakfast in the adults only restaurant had something for everyone, with a varied selection of your typical breakfast foods, pastries, fruit & yogurts. It wasn't a massive selection, but extensive enough for what you pay. Food was always hot and there was always tables for us to use. Lunch at the pool bar was delicious. It was all table service, with a menu and a staff member who would serve it for you. There was also a small snack bar with little picky bits. The food at lunch time here was delicious, pizzas, burgers, pasts and more. A real treat, we found that even after some meals here we weren't that hungry at dinner. Service was speedy and polite. Dinner was similar to breakfast - a nice variety of dishes and a speciality table with different themes every night. The Asian style nights were absolutely delicious. Here drinks were table serviced, and the only gripe was that it was either super speedy or had you waiting a little while depending on how busy the restaurant was. The pools were immaculately clean and general areas around the hotel were well-kept. There was always sun-beds in the main pool available, and honestly, the kids and families seemed to keep to one side, so on the day we wanted to try the family friendly pool - it wasn't overwhelmed with children at all. The adults only pool was much more peaceful, and the bar never really had a big queue. It was clean and well maintained! We always had a sunbed, but we'd go to reserve ours before we went to breakfast around 8AM. It may have been busy after. One afternoon there was a saxophone player and he was amazing. The staff and all team were very polite, but bar staff did seem a little overwhelmed at some points so more staff may be needed at peak times. The hotel is situated not near many shops, but it has a shop selling general things near reception. It is a 15 minute walk to the coast and if you turn left you go down the main Playa Blanca strip with lots of shops and restaurants. We walked it all the way

This hotel exceeded my expectations. I had seen some reviews that i dont think do it justice. Staff fantastic, food great, rooms spacious and clean and hotel fantastic. We stayed in the adults section, all inclusive and used the adults facilities. But you can use all the family facilities to. Adults only bar and restaurant, pool, and snack bars. Had a very chilled out time, not too far to walk into playa blanca and taxis easy and cheap to book. No waiting times at the bars cocktails are on point. Drinks good measures. All staff members delivered a great smiling customer service so much so we didnt want to leave. We have booked again for next year.

Me and my wife stayed here for 1 night in the adults only section and we really enjoyed our stay we arrived around 1pm and went for a lunch and drinks round the pool before checking in fully at 3pm while waiting to check in we were able to access the all inclusive option we booked. The suite we booked was lovely quite modern but comfortable. The suite had a mini bar and a decent coffee machine as well as little extra like a shaving kit, toothpaste and brush and slippers. The all inclusive option was good you could access all the bars in all areas but had the option of being in adult only sections. We would definitely return.

Well run hotel. Staff very good. We had an adults only suite. Very nice and very quiet. Pool areas good. Adult pool has nice food midday and the smartest pool toilets I have ever seen. To get to the main promenade / centre. Leave front of hotel , go right 50 feet then follow the pedestrian pathway down past the tennis courts. 0.53 mile , 12 minutes. We walked to the Lighthouse , did the water park and went to Fuerteventura on the Fred Olsen express. There are clean toilets on the beach at Playa Dorada next to the main cafe. 2 sunbeds and a brolly 12 euros. There is a free shuttle bus from the hotel to Dorada Beach.

I have read the reviews both good and bad, and have to say I support the more negative ones. Firstly, we booked through Jet2 as an adult only holiday but it was clear when we walked through the door it was not. I am currently talking to Jet because of this. I can say the suite was very good, bed extremely comfortable, and was in the adult area, but did have dirty furniture. We were only allowed 1 visit to the spa but it was enjoyable, and Delphine a lovely member of staff. Children also use the spa in the morning, where they are not usually allowed. We found that the service was below what we would expect, and some staff quite rude. I can provide a name for Miguel when he reads this. Food was also below standard, and tables at a premium if you arrived 2 minutes after opening. People were complaining and sending back but the staff were very stretched to say the least. Not much organisation in the eating area, and the drinks machine broke down every day. Crockery and cutlery were dirty or chipped/cracked, and drinks were hard to order. At the adult pool it gets very crowded, and the bar is not the best stocked, same as the menu which literally had burger, salad, and pizza which was black underneath. Yes you have to pay for the safe which you would think was included, yes the pool is by a car park with recycling bins and racing scooters. I could go on but have to say this particular resort would not be top of the list should I return to Lanzarote. Finally, if Miguel replies with the usual apology and improvement promise, then this has been said many times before, and clearly not working. I can provide him with a lot more information and photographs if needed.

This was our fourth visit to this lovely hotel and it didn't disappoint. The staff seem a lot happier this year, they continue to work hard and look after you. Thankyou to JAntonio (restaurant) and Dany ( El Mirador bar) who looked after us well. It was nice to have a bag drop to the room from Angel after the long journey , never had this before. . Lovely to see Chuss again and happy that he has been promoted , the guy is a star, although we did miss him at the Jaemos bar. Only real negative was having to wait 3 days for a kettle in the room . Room cleaned daily, pool towels provided for €10 each deposit, room safe €4 per day. Food at times in the upstairs adult section was at times on the cool side however we didn't starve there is always choice for something to eat. Our meal at the La Nonna Italian restaurant was really nice, I had the steak , cooked to how I liked it and adequate portion size . We booked the Rancho Texas Country & Western night through the TUI rep, who is at the hotel most days , and it was a blast. Loved it. Yeehaw !! Animation team as ever were full of energy and the variety show was well rehearsed, Well done guys. Adult section entertainment could last a bit longer in the nights, we after all grown ups, however we enjoyed what was on offer most nights . We bumped into the lovely Northern Soul people who we met this time last year which was nice and shows that people return to this hotel , so don't be put off by negative reviews, enjoy your stay here . Thankyou again Elba.