Ana
13 tháng mười một, 2023
When going to check-in, front desk needed everyone's IDs who was staying. They took photos and scanned them. When going to scan the first one, the concierge said my ID was expired. I got my ID last year and informed her that the date she was reading was the "issued" date and that my card doesn't expire for another 6 years. She said it doesn't matter because it won't scan and she will not let us check into the hotel and to go to another hotel. After awhile of back and forth, she decides to "show me how it doesn't scan" and grabbed my ID to scan it. It scanned... She said nevermind, and continued to scan the other IDs. We got to the room and at first glance it looked alright... until a cockroach came out and my boyfriend had to squash it. Go to take a shower and there was only soap, no shampoo or conditioner. The shower pressure was poor and did not get very hot. I also noticed what seamed like mold (black specs on certain surfaces) in the shower. Bed was stiff and thin. Otherwise, this hotel was ok for a night if you are in a pinch and don't mind a bug or possible mold issue, but don't expect anything more than that.
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