Tài Khoản Khách
ngày 24 tháng 7 năm 2023
Hotel Restaurant La Mandarine disappointed us during our stay. Although we had booked rooms with the expectation of a restaurant, it turned out that the restaurant was closed in the middle of the high season. What was even more frustrating was that we received this message after we had already booked the rooms, and the booking could no longer be canceled. This lack of transparency negatively impacted our experience and made it challenging to find an alternative dining option. The hotel itself had decent facilities, and the rooms were comfortable, but not being able to enjoy a meal at their restaurant was a significant letdown. Hopefully, the hotel will communicate better about such closures in the future to prevent disappointments. Unfortunately, we must add more negative aspects to our experience at Hotel Restaurant La Mandarine. Besides the disappointment of the closed restaurant, we had to deal with a very unpleasant owner. The owner was very drunk, and his behavior was extremely unprofessional and rude. This created an uncomfortable atmosphere during our stay. Despite the hotel claiming to be pet-friendly, our dog was anything but welcome. Our loyal companion had endured a long day of travel and was in need of some exercise. However, the hotel strictly prohibited us from taking our dog to the large grassy area behind the hotel, where he could have run and played. Instead, we were ordered to keep him confined in the room, which was frustrating for both us and our poor pet. All in all, the negative aspects of our stay at Hotel Restaurant La Mandarine were quite disappointing. The closed restaurant, the unpleasant owner, and the not-so-pet-friendly attitude significantly affected our experience. We sincerely hope that the hotel will make improvements in the future to offer guests a more pleasant and welcoming stay. As of now, we cannot recommend this hotel to other travelers.
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