Four Points by Sheraton Charlotte - Pineville

The hotel was conveniently located, was clean, and spacious. Hotel staff were friendly and appropriate. We had some Noisey neighbors move in the last night we were there, but it didn’t last long. Also, it’s across from a walking trail that is super cool! (See pics) Overall, definitely recommend staying here!!

There was no complaint. The hotel was clean and the stay was as expected.

This place is the best

Mr Herman was very friendly and helpful. We’d come to see our uncle who was terminally ill in a local hospital….a smile at the end of the day we’d had was such a wonderful thing. By the time we arrived, I’d been awake over 30 hours. He answered our questions about the nearby walking path. It was near sunset but we walked a few minutes to unwind and saw a small group of deer quietly cross the trail near us. There were flowers just beginning to bloom. When we returned to the hotel, Mr Herman was again there with a smile. Our room was very clean, the beds comfortable, the curtain dark.

We had a dirty towel in our room other than that the room was really clean.The Bed was terribly hard.Also there was a door that led into the room next door.Which was Quite uncomfortable for us.When we got into our room it was unlocked.So the people in the room next door had access to our room.We locked it and put a chair in front of it but it was still so uncomfortable.We could hear their entire conversation and what sound like they was have s**. It was not a great experience. It looked like it was a sweat that they closed off and booked it as two separate rooms.The staff was never at the desk when you needed help and never answered the phone.At check in and check we had to literally search for someone to help us. I wouldn’t recommend this hotel if you’re staying more than a night.

The property was just what I needed. HOWEVER, ******* did not forward my reservation to the hotel. They had no record of my reservation.

My wife and I like to stay at Four Points when we travel, we typically find our stay to be top notch in all regards. So, I was very surprised when arrived at the Charlotte - Pineville location and immediately noticed it didn’t have the feeling of a typical Four Points, it seemed like an older cheap motel. It turned out it kind of was as when I checked out I found out that it’s been run as a Four Points for the past 20 years but was built as a Best Western. The room wasn’t any better. The lock looked as if someone had broken in recently. The ironing board pad and cover looked like they have never been washed and didn’t fit properly. The television technology was lacking and out of date and there were no working usb ports available. Very disappointing, Sheraton!

Our door lock extra latch was broken and the room smelled musty but we were only there for two days so we dealt with it. The front office (Bob) was very nice and offered to fix it but we declined. A couple of light bulbs were burned out. It was ok for a two night stay.

It was ok for the price. Wasn't the worst but could've been better. The beds are extremely hard and pretty old and squeaky.