Sumus Hotel Stella and Spa 4S Adults Recommended

This is a lovely clean hotel with helpful staff. However I have a few niggles for what is promoted as a 4 star hotel. I would say it was a good and very acceptable 3 star. Niggles: 1. In the room you are advised not to leave valuables in the room and to use the safe. The hotel charges €20 to use the safe ! I have never been charged to use the room safe before. It’s unnecessary and penny pinching. 2. It costs €15pp to use the spa/ sauna facility. It is a lovely facility. However no towels are provided for that fee or water (there was an urn of peach tea). We were advised by reception just to use our room towels. If you’re charging a fee I think the minimum you can do is provide a towel and bottle of water. 3. Breakfast drinks. Free water, juice and coffee. The juice and coffee come from vending machines. The Juice is not fresh fruit juice and tastes more like a fruit drink. I avoided. The vended coffee was dire. I drink my coffee black. And so it needs to be good quality. The breakfast coffee is awful – however the coffee from the touchscreen vending machine is marginally better than the button machine. The coffee that you pay for in the café upstairs is excellent. Lesson – free coffee dire, paid for excellent. 4. No water was supplied with the evening meal unless you paid for it – €2 for a small bottle. I appreciate this is not going to break the bank but I’d rather spend my euros on a proper dinner drink than water which is readily available. 5. If you have children, just be careful about the soundtrack at dinner time - one evening the music soundtrack included the song “this summer is going to hurt like a motherf*cker”. I kid you not - I could not believe my ears, especially as that refrain is sung over and over and over again. I did report this to reception. Also a reminder that the location of the hotel is in the town, about two blocks back from the railway line and the underpass to the beach and so the outdoor area abutts the pedestrian pavements. Overall, a good quality mid range hotel but it lacks some 4 star details.

The Sumus hotel and spar is a lovely hotel, its one of the best 4star hotels I’ve stayed in the whole hotel is amazingly clean including the rooms and around the pool, there is a really good choice of food in the buffet restaurant and the bar between meals including ice creams also a good selection of drinks on the all inclusive package, it is really nice to have waiter service for drinks around the pool and in the bar. The staff are exceptional, friendly and work really hard so you have a great holiday and deserve a 5 star rating. The only reason I have given this great hotel a 4 star rating is because as an all inclusive 4 star hotel I don’t believe you should have to pay €20 for the safe in your room. We had an early 6.55 departure in the morning and obviously the restaurant wasn’t open we were told we could could book breakfast in the reception the day before which we did but were very disappointed that all there was on offer was some fruit and biscuits also tee and coffee, a croissant and pastries would have been nice. I think the hotel should look at both these points to get the 5star reviews the staff deserve

What a lovely hotel, not too big, it never felt crowded. Located in the centre of Pineda, 5 minutes from the beach and railway station with regular trains into Barcelona. Our room was on the first floor (overlooking the pool) was clean and comfortable, kettle with tea and coffee supplied. The balcony was big enough (table and 2 chairs) to sit and enjoy the evening sun. The air conditioning was excellent, the room always remained cool, a relief after a day in the sun. The bed was comfortable, crisp cotton sheets, plenty of storage available, my only gripe is having to pay for the safe, this should be included for all rooms in a 4* star hotel. The buffet breakfast was excellent, the restaurant never felt too busy or crowded, there was a wide choice of cereals, fruit, pastries, pancakes alongside the usual full English offering, I especially enjoyed the cheese omelette, cooked in front of of you. We also ate in the restaurant four night of our seven for dinner, again, a wide range of Meat, fish, vegetarian options, plenty of salad, bread, starters and desserts too. The restaurant staff was courteous, efficient, plates were collected quickly and food always replenished when dishes were running low. The pool never felt over busy and opened at 9:00am daily, we never had a problem getting a sun bed. The hotel had a good mix of age groups and nationalities, and had a real relaxed vibe. I would highly recommend this hotel a little gem! I had a lovely, chilled 7 night stay.

Lovely hotel in Pineda de Mar, pool was really nice, sunbeds shouldn't be reserved but they still are, shame the hotel doesn't enforce this. Lovely bar, inside and outside, with friendly waiters. Food was really good, lots of choice and they change up enough each day, really enjoyed it. We had a twin room at the back of the hotel on the 4th floor, was really lovely, bit strange walking straight into the bathroom but it was done nicely and plenty of space in the main part of the bedroom, nice balcony with two chairs and small table. Plenty of storage and wardrobe space. Our mum also had a twin room but on the 5th floor at the back and not so great, room very small and balcony overlooked. Cleaners forgot to make the bed twice and the shower was broken in the bathroom, reported to reception, but nothing done. Not sure if our room on the 4th was an upgrade from this room, so we were lucky to get it. Good location, near to shops, bars and restaurants, but train service is a nightmare, tried to get to Gerona but after travelling for 3 hours ended up coming back. The train line also ruins the beachfront as it's right in front parallel to the beach and you can't easily get over, no proper seafront boulevard to walk on.

We have been in this hotel 03 years ago and the food was really good, this is one of the reasons we decided to go back, but this time we were very disappointed with the Food, apart of the Grill , which I want to cumpliment the Chef Carlos; the cold buffet had no taste, the salad (rucolla) was something not fresh, I could not even find sometimes fresh onions etc. The "kind" of paella/rice did not have taste at all, which is amazing for "4star S" hotel. The positive point is the room, bed is confortable; the swimpool is fine, but it should have more spots with Parasol; The Gym is also fine; the location of the hotel is a plus as well. Although the food in the restaurant is no longer good for our taste, I must say the personal is very friendly. I cannot say the same for the personal in the Bar, we found them a bit cold, I have ordered a burger, it was not cooked enough for me, I asked to cook it a little bit more and after 05 minutes, they brought it back exactly like it was, just a little bit more warm, but not cooked enough, them I gave up. The reception is friendly, personal is friendly. Would we come back? Perhaps, but we would take only breakfast .

I really like this hotel, the rooms, pool and placement to the beach is amazing. However I suffer with a nut allergy and was told that everything contained stickers to tell me is there was any nuts in the thing that I wanted. This was not the case, I often went to pick up a salad or a desert that was not labelled with any allergy information and I spotted that there was nuts in it. Made me anxious and feel as though I couldn’t eat much. I don’t feel like I got my moneys worth on the food here.