SureStay Plus Hotel by Best Western Pigeon Forge

When I walked in the hotel I noticed foot prints on the bed as if someone had walked or jumped on it. I walked back out immediately and asked front desk for a house keeper and showed her the photos. A housekeeper came and tried to argue with me that it was a stain not fresh. He brought back more sheets and then said “well this one is too small and stained too. Give me a 5 minutes.” Never came back. Front desk called and asked I told her to just forget about it. The shower had black handprints and foot marks, the toilet had pubs on it, and the entire room had a smell. I would not got back.

I was worried but I am glad I gave them a chance. Some of the reviews had me scared but my experience was great. First and most important to the person who said the place had bedbugs I looked trying to find one and I never did see any. The linen was so clean I honestly think it was new, the sheets and the towels. Mirrors had no streaks or spots on any of them. The shower had no water stains or spots. The fridge looked like it had never been used. It was so clean. I have never been able to sleep on a new bed without waking up to the worse back pain and for the first time ever the pain was less than as if I was at home in my own bed. Pleasantly surprised! I also seen some complaints about the breakfast so let me tell you….awesome! There was quite a selection to choose between biscuits and gravy, waffles, cereal, yogurt an assortment of juices, muffins and they kept it stocked clean and great! When I go back my next visit I will be looking to stay here again. Thank you for such a great experience.

説實話、美國的酒店分不清motel和hotel。 這一家算是motel 隔音比較差，不推薦入住，價格確實便宜，但是鴿子谷除了週末，其他酒店業都很便宜。

They took me as a late reservation (on a busy graduation weekend) and didn’t overcharge me. I was surprised at how clean everything was and the breakfast was even great!

Disgusted Was about to go to bed. Tucked myself in. Saw dirty stain. Blood or some kind of bodily fluid. Everybody was disgusted. Tried to reach out. No answer or to be found. My wife had to put clean clothes to sleep on top of. They probably didnt change out both sheets and replace blankets. Served us some dirty rooms.

basically, for the price it wasn't bad, however we passed the front desk thinking we were entering from the back of hotel. its situated on a back street needs to have more lighting. room was clean