Americas Best Value Inn-Pico Rivera/E. Los Angeles

Never again The floors were dirty no one was ever at the front desk to assist gave attitude when asked for a extra towel when they knew there where 5 of us staying not a pleasant experience

There were many cockroaches in the room, they were even hiding under the pillow on the bed. I immediately left the place

totally dissatisfied. place very neglected, cleanes poor quality There was a cockroach between the sheets When I killed her, sheet got dirty, I went to service I asked for a change of sheets despite explaining in detail their answer was: until the next day we do cleaning service.

I booked a NON SMOKING room. The lady at the front desk told me it was Expedia’s fault for sending them a confirmation for a SMOKING room. I even showed her my confirmation. Then she told me the only rooms they have left were NON SMOKING would be an upgrade from a king to 2 queens. You would think that they would be nice enough to honor my NON SMOKING room and give me a free upgrade but no, they charged me $20 more. Afterwards, I called ******* and they said the at they would never give a confirmation of a NON SMOKING however send the motel a different confirmation. At this point, it was already too late. I had checked into the room already and the hotel did a great job conning me! The room was dilapidated. Dirty carpet, dirty bathtub, filthy microwave and fridge. And the tv didn’t work! I would never stay here again.

Rooms are pretty big, refrigerators actually work really well, water pressure a plus, loved it, staff very nice and respond to your needs the best they can to make your stay be great. I would definitely come back and stay, area around not to bad not loud and no one bothers you...

Terrible…sent pictures and wasn’t able to get assistance from *******. I’m beyond disappointed