Anantara Mai Khao Phuket Villas

Amazing resort with exceptional service. Staff members are polite and accommodating. Very attentive to detail. Had a memorable time here and will definitely revisit. Thank you Anantara.

The reception experience upon check in was very disappointing. We arrived late at night and the staff didn't behave very friendly, maybe his English wasn't very good and couldn't communicate, but he stopped us, rejected us with gestures and asked for proof of stay in this hotel. This experience ruined the rest of my stay. After we provided the reservation, he started checking in but felt he wasn’t happy to serve. During the check-in he has not confirm our room type, our durations. He ask us the sign a policy thing without explaiation. of course, i read it myself before signing. Basically there was no introduction to the resort and the surrounding at all or even a map. Anyway, upon arriving at the room he tried to show us around the room and said it was the pool and the room...ok ok...we gave him tips and let him go but then he probably thought he should have said more…What’s more, he took us to the bathroom and continued to introduce that there were cotton buds in the box! isn’t it funny! We had no idea where the breakfast location was or what facilities the resort had. We only found out there was a gym on our last day and wondered how other guests had bikes. Except the reception guy, the rest of team is ok. Great service in the breakfast restaurant, everyone is very friendly and nice, wonderful!! Not recommended their beachside restaurant at all in terms of food, environment and services!

I’ve never experienced such luxury with people that treat you like royalty and you can feel sincerity in their service. They do it from the heart in making sure that your stay in Anantara is well taken care of and ensuring you have the best time ever. That’s how I feel. I could not find any cons while staying here. Special thanks to my butler, Minnie. From day 1, she was the one who arrange the transport, the boat trip to the island, our food arrangement, she took care of it all. Even til the last day we check out, she made sure we have a place to rest although it’s past the official check out time. She even gifted a souvenir on our last day which was such a nice personal touch. The room was spectacular it comes with a private pool, the beach was very clean and blue, the breakfast spread was utterly delicious, the buggy guy was always very friendly. The reception guy Sonny even allowed us to have an early check in since we arrived quite early. Everyone was lovely. I dare say, this is the best vacation Ive ever had in my entire life. Not even paid to write this. I sincerely mean it. ❤️