Kizdxb
ngày 9 tháng 8 năm 2023
Excellent hotel from start to finish. We arrived and it was an excellent check in process. The room was upgraded, very spacious and had excellent amenities (microwave, kitchenette and large fridge freezer) - more than what you expect from a hotel! The fact that the rooftop pool and gym were open 24/7 is one the key plus points of the hotel as it is always good to be able to have a swim late evening which no other hotel during my stay in Thailand was able to offer. They also have a small jacuzzi and steam room ,free to use and open till very late - perfect! The staff were incredible and very helpful - credit to Jose and Jassy who were excellent. The mattress had recently been changed and it was superb, so so comfortable and the best night sleep we had all holiday.
I want to say they went above and beyond when we asked our car to be cleaned after day at the beach.
The breakfast was slightly disappointing given the luxury of the hotel ; not many choices, even with the a la carte options, it was quite boring after the fourth day. No real change of the menu throughout and no vegetarian options for the hot Thai food.
The TV facilities were OK - I can see there was a smart TV with IPTV but the internet commendation was very patchy and we had to restart the box many times as it constantly was freezing.
Would still give our stay 9.5/10 - More variety and change in breakfast would make it perfect
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