Chalong Chalet Resort

Friendly staff

房間中規中矩，設施偏舊，防蚊蟲做的還可以，室內淋浴沒有熱水，衹有室外淋浴有熱水，室外淋浴晚上開燈又會有很多昆蟲青蛙壁虎一起洗澡🫠早飯品種很少，非常一般，但是服務人員都比較友善，入住退房都會開着小電瓶車接送我們到小屋。

Отличный отель, отдален от основных улиц, Мы били на машине, есть парковка. Небольшой бассейн, большие виллы, есть все необходимое. Утром можно бесплатно сделать тосты с маслом и джемом и попить чай/кофе. Очень красиво, виды отличные.

Echt super hotel alleen het ontbijt is niet de moeite

The property is fantastic, but support staff is not so friendly. The service is also not up to the mark in restaurant. The place is far off from beaches, so one have to hire a taxi to go to most happening places in town. The rooms are good, housekeeping nice, but the refill of tea sachets and coffee pouches in rooms are sometimes missing. The washroom next to reception is in shambles, no soap in dispenser, foul smell etc. will welcome you, if you happen to relieve yourself at reception area.

We went to the end of November, when the high season was starting. Arriving at the structure, there were problems with the payment because the device was perhaps a bit old model, but fortunately the hotel manager kindly authorized the payment in cash. They took us up to our room. And from that moment on it was a total disappointment! The road leading to the rooms was in total degradation, all abandoned. The room did not reflect the photos on the site at all: - smell of ammonia, - the lights inside the room didn't work (no lights behind the headboard, not even in the shower), - the giant bed but with two pillows that would be more suitable for a single bed, no decorative pillows on the bed and not even on the sofa outside near the jacuzzi as in the photo, - detached safe case , - mold. - mini bar almost non-existent (2 bottles of water, coffee and tea) - switches all broken, - Bathroom doors that do not close, - dirty curtains and light switches. - desk absent and replaced with bedside table - TV of very bad quality - Poor breakfast. We asked if it was possible to fix the lights and have some pillows ... they brought us pillows for the bed but everything else was not fixed. We asked to change rooms, but apparently the hotel was fully booked! We were supposed to stay 3 days, but it ended after one night. The only positive thing was the staff of the Resort, who despite everything was welcoming, understanding and did not oppose to refund us for the 2 nights already paid ... maybe we were not the only ones to complain. I'm really sorry to have to write this review but unfortunately I couldn't pretend nothing happened ... The structure could be a real jewel but it is not taken care of at all ... perhaps due to lack of staff, perhaps due to the economic crisis or due to the repercussions of Covid, ... I do not know what the real reason is but I wish you with all my heart that they manage to restore the things that are wrong in this Resort becaused otherwise it would be a real shame.