Aqua Resort

Don't book the twin room with garden view. The Aircon has a loud buzz every 10 seconds which apparently is just what is needed for that room type. I complained but they couldn't help me. It woke it up constantly in the middle of the night.

Disappointing Experience! We visit Thailand twice a year and have stayed at numerous hotels. This was our worst experience ever. Although the hotel advertised a buffet breakfast, we were served à la carte instead. The male receptionist, who refused to issue a refund, gave conflicting information to us and Trip.com customer service. In the end, we gave up on the refund! Amateur Service! We ordered an Americano in the lobby. Due to a flawed pricing system, the same staff member corrected the price of the coffee twice. While we were enjoying our coffee after paying, he interrupted our conversation to demand an additional 10 baht (0.29 USD). Prison-Like System! There are no beach towels in the room. If you want to go to the beach, you must sign for a towel and return it with another signature. However, there is no prior explanation about where to find the towels. When you ask, they vaguely point toward the pool area, leaving you to search for them like a mouse in a maze. Other Shortcomings: • When you request an iron, there’s no ironing board provided—you have to iron on the bed. • No soap is provided for the sink. • No slippers are available for in-room use. Poor and Noisy Location! Since the hotel is in a rural area, there’s hardly anywhere nearby to visit or shop apart from a local market. You might wake up to the sound of motorbikes or be startled by firecrackers set off in the small temple next to the hotel when someone’s wish is fulfilled. Overall Review: Although the pool, gym facilities, and cleanliness are adequate, your vacation mood starts to decline by the second day due to the numerous shortcomings. If hotel stars in Thailand are not given away for free, we truly wonder how this hotel earned its 4-star rating!

Located in nearby Rawai beach. Calm and restful. Recommendable

Pleasant stay, nice pool, breakfast could be a bit better.

The service here is awesome. The lady at the counter is super friendly and helpful. Very comfortable place, good clean room with loads of privacy. The walls are thick and there is a nice balcony. Definitely worth the price. I have stayed here twice now, and won't hesitate to come back.

The hotel is pretty good, but our room was smelly. Apparently it was too moist.