Sugar Marina Hotel -Aviator- Phuket Airport

Các đánh giá Sugar Marina Hotel -Aviator- Phuket Airport

Sugar Marina Hotel -Aviator- Phuket Airport

130 Moo 1, Sakhu, Thalang, Phuket Airport, Phuket, Thalang, Phuket Province, 83110, ThailandXem thông tin khách sạn
Sugar Marina Hotel -Aviator- Phuket Airport
Sugar Marina Hotel -Aviator- Phuket AirportSugar Marina Hotel -Aviator- Phuket AirportSugar Marina Hotel -Aviator- Phuket Airport
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Đánh giá của khách

4.2/5
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439 đánh giá
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Vị trí4.3
Trang thiết bị4.1
Dịch vụ4.2
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Tất cả đánh giá(439)
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Tuyệt vời khi đi công tác(17)
Hồ bơi tuyệt vời(17)
Cách âm trung bình(15)
Thiết kế tuyệt vời(12)
Đánh giá tiêu cực(36)
Tài Khoản Khách
Phòng Deluxe
Lưu trú vào thg 12, 2024
Một mình
4 đánh giá
3.7/5
Đăng tải vào 26 thg 1, 2025
The room was big enough, clean and tidy. Check-in service was just okay. The hotel lobby has stairs going to the desk so you would need to carry your luggages. The hotel staff does not assist you. Didn’t really get to see the amenities as I was only there for the night before my flight early in the morning the next day. There was a supermarket and massage parlour right across, and restaurants all around. It’s also just 5 mins from the airport so it’s convenient.
Dịch
Gwendowlyn
Phòng Deluxe
Lưu trú vào thg 12, 2024
Vợ chồng
10 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 15 thg 1, 2025
Fancy themed hotel with retro aviation designs in hallways and rooms. However, there is no laundry room, which is different from the listing and have to walk a distance to get to the nearest laundromat. Also have to pay 250 baht for the airport transfer. It is not free. Overall, satisfying stay with a big bed.
Dịch
Phản Hồi Từ Khách Sạn: Dear Gwendowlyn,Thank you for your wonderful review. We're pleased to hear that you enjoyed the unique design and your stay with us. We apologize for any inconvenience caused by the lack of a laundry room and the cost of the airport transfer, which is an additional service provided for guests. We appreciate your feedback and look forward to welcoming you again in the future.Best regards,Sugar Marina Team
Người Dùng Ẩn Danh
Phòng Deluxe
Lưu trú vào thg 12, 2024
Vợ chồng
3 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 24 thg 1, 2025
lovely hotel situated within close proximity to airport, very convenient to stay if you have an early flight to catch! decent amenities & room size, and maybe don’t hang around in the lobby itself for too long as there are many mosquitoes!
Dịch
Tsasaae
Phòng Deluxe có lối ra bể bơi
Lưu trú vào thg 11, 2024
Vợ chồng
3 đánh giá
3.2/5
Đăng tải vào 2 thg 1, 2025
Sugar Marina Hotel near Phuket Airport offers the convenience of a short commute, making it ideal for travelers with early or late flights. The rooms are stylishly designed, and the staff is generally helpful. However, there were notable downsides during my stay. The pool was not well-maintained and appeared unclean, which was disappointing. Additionally, I suspect I encountered bed bugs, as I experienced bites after sleeping. The breakfast service was also too short, leaving little flexibility for guests with varying schedules. While the hotel has potential, improvements in cleanliness and guest comfort are needed to make it a more enjoyable experience.
Dịch
Phản Hồi Từ Khách Sạn: Dear Tsasaae,Thank you for sharing your feedback. We're glad to hear you found the hotel convenient for your travels and appreciated the room design and helpful staff. We sincerely apologize for the issues you encountered with the pool maintenance, cleanliness, and breakfast service. Your concerns are important to us, and we will take the necessary steps to improve these areas. We hope to have the opportunity to provide a better experience on your next visit.Best regards,Sugar Marina Team
CHU YI
Phòng Deluxe
Lưu trú vào thg 11, 2024
Một mình
14 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 9 thg 1, 2025
Cleanliness - there were old stains on the headboard and couch but I’m fine with these as long as they have been handled by cleaning agents 😆 daily housekeeping is great! Location - super near from the airport but it’s an hour by car to popular places like Patong and Central Phuket. Food choices nearby are great and there is a 7 Eleven within walking distance. Service - reception staff are always responsive to requests. Appreciate their professionalism! 😀 Amenities - slippers and toothbrush are not provided, which is a common practice nowadays. View from my room 202 was nice! TV is the room is installed using a flexible bracket and picture quality was great! Overall great value for money! The only thing that really annoyed me was an incident where the hotel’s email got hacked and I received a scam message via WhatsApp to provide personal information and payment, which Trip and the hotel did not provide any proper resolution or explanation to the customer.
Dịch
Phản Hồi Từ Khách Sạn: Dear Chu Yi,Thank you for sharing your feedback. We are pleased to hear that you enjoyed the location, cleanliness, and service. We appreciate your understanding regarding the minor stains and the amenities provided.We also sincerely apologize for the email security incident and the inconvenience caused. Please know that we take such matters very seriously and are actively working to ensure better communication and safety for all our guests in the future.We hope to have the pleasure of welcoming you again soon.Best regards,Sugar Marina Team
Tài Khoản Khách
Phòng Deluxe
Lưu trú vào thg 10, 2024
Du lịch cùng bạn bè
1 đánh giá
3.5/5
Đăng tải vào 1 thg 12, 2024
Hotel is on the great location. Near by nai yang beach and national park. Bed very comfortable but there is the dust in the room. Less parking.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for sharing your feedback. We're glad you enjoyed our prime location near Nai Yang Beach and the national park, as well as the comfort of our beds.We sincerely apologize for the dust in your room and the limited parking. Your comments have been shared with our housekeeping and management teams to ensure improvements are made.We appreciate your feedback and hope to provide a better experience on your next visit.Best regards,Sugar Marina Team
Zalina
Phòng Deluxe
Lưu trú vào thg 11, 2024
Một mình
18 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 12, 2024
Not my first time here, liked again, staff was great, recommend
Dịch
Phản Hồi Từ Khách Sạn: Dear Zalina,Thank you for your kind review and for choosing to stay with us again! We’re thrilled to hear that you enjoyed your visit and appreciated our staff's efforts. Your recommendation means a lot to us, and we look forward to welcoming you back for another perfect stay in the future.Best regards,Sugar Marina Team
MIZURA
Phòng Deluxe
Lưu trú vào thg 9, 2024
Người đi công tác
2 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 15 thg 10, 2024
This hotel is nice and clean, with a cool design. There’s no toothbrush set provided. The best part is its convenience for getting to the airport. Breakfast was okay. The parking lot isn’t very big; it can accommodate about 10 cars.
Dịch
Phản Hồi Từ Khách Sạn: Dear MIZURAThank you for your review We're pleased you enjoyed the hotel's design and cleanliness. We appreciate your feedback regarding the toothbrush set and parking. We're glad you found our location convenient for the airport and hope to welcome you back soonSugar Marina Team
BS Woo
Phòng Deluxe
Lưu trú vào thg 8, 2024
Người đi công tác
14 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 3 thg 10, 2024
the food very delicious, choices a lot the hotel was the perfect setting for a relaxing getaway the surroundings were stunning, and we enjoyed our time at the hotel
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest Thank you for your wonderful review We’re thrilled to hear that you enjoyed the delicious food and the variety of choices available. It’s great to know that our hotel provided the perfect setting for your relaxing getaway and that you loved the stunning surroundings. We hope to welcome you back for another enjoyable staySugar Marina Team
Sherlyn33
Phòng Deluxe
Lưu trú vào thg 8, 2024
Một mình
1 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 18 thg 9, 2024
Spacious and clean room. The location is good too it’s walking distance to Phuket International Aiport. There’s also a 7-11 and super cheap market in walking distance
Dịch
Phản Hồi Từ Khách Sạn: Dear SherlynThank you for your review We’re glad to hear you found your room spacious and clean, and that our location near Phuket International Airport and local amenities was convenient for you. We hope to welcome you back soonSugar Marina Team
Tài Khoản Khách
Phòng Deluxe
Lưu trú vào thg 7, 2024
Vợ chồng
13 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 24 thg 8, 2024
Really good place to spend one night before or after the flight if late night or early morning. Price value make sense. Location is also good to visit national park & enjoy some local food . Hotel service is customer oriented & always ready to help. Breakfast is ok .
Dịch
Phản Hồi Từ Khách Sạn: Dear GuestThank you for your review! We're glad you found our hotel convenient for your stay and enjoyed the location, service, and value. We appreciate your feedback on breakfast and will work to improve it. We look forward to welcoming you backSugar Marina Team
Mario-ferrarello
Phòng Deluxe
Lưu trú vào thg 12, 2024
Gia đình
15 đánh giá
1.7/5
Đăng tải vào 11 thg 2, 2025
I wouldn’t recommend to stay there for a family. Isn’t nice at all. The overall experience is for a low 3 star hotel. Corridor is very noisy. The room wasn’t very clean. The furniture / bathroom was very poor and basic. We end up by leaving ASAP ! Sorry guys but there is a lot of room of improvement…
Dịch
Phản Hồi Từ Khách Sạn: Dear Mario,Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expectations. We take cleanliness and comfort seriously, and your comments regarding the room and noise levels will be reviewed to make necessary improvements. We value all feedback as it helps us enhance our services.We hope you consider giving us another chance in the future.Best regards,Sugar Marina Team
Tài Khoản Khách
Phòng Deluxe
Lưu trú vào thg 11, 2024
Vợ chồng
2 đánh giá
3.7/5
Đăng tải vào 27 thg 12, 2024
Hotel is very closed to the airport hence perfect for travellers who might have arrived late and just looking for a place to stay. Hotel staff are very friendly. The rooms are slightly outdated than photos and dusty. Hotel breakfast is basic and average.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your valuable feedback. We're glad to hear that the location near the airport was convenient for you and that you found our staff friendly. We apologize for the issues with room cleanliness and the breakfast offering, and we will certainly look into improving these areas for a better guest experience.We hope to have the opportunity to welcome you again for a more comfortable stay.Best regards,Sugar Marina Team
Kirstytravels
Phòng Deluxe
Lưu trú vào thg 11, 2024
Gia đình
21 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 thg 12, 2024
Was a quick stay for us, and hotel is in a great location. Close to the airport, comfortable bed and pillows and good service.
Dịch
Phản Hồi Từ Khách Sạn: Dear Kirstytravels,Thank you for your excellent review and perfect rating. We're delighted to hear that you enjoyed your quick stay and appreciated the comfortable bed, great location, and good service.We hope to welcome you back for another stay in the future.Best regards,Sugar Marina Team
Tài Khoản Khách
Suite Một Phòng Ngủ
Lưu trú vào thg 12, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 1, 2025
Beautiful hotel. The beach is nearby. There are also nice restaurants and cafe’s nearby
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your wonderful review. We're delighted to hear that you enjoyed your stay and appreciated the proximity to the beach and nearby dining options. We look forward to welcoming you back for another memorable experience.Best regards,Sugar Marina Team