Royal Thai Villas

Very nice

We had such a great stay at Royal Thai Villa, first our flight landed very late at night at 9.40 pm minded that it took an hour from Phuket Airport to Royal Thai Villa. I already contact the hotel manager and informed her what time we would be there so she made sure someone would stay up and checked us in (the employees live on the premises) we also already arranged transportation (Birdy Phuket transportation service) and everything went smooth from there. The villa was amazing we stayed in one in the middle and the built and decor was high quality. The week we stay was a little bit quiet with one-two room (out of six villas) occupied and no complaint because we got the whole property for ourself. From the beach front, pools and the lobby. The employees were very quiet. respectful and you won’t even know that they were there but when you need something they would deliver fast. Anyway we love it so much and never want to leave and for sure would return. Now I purchased a flight protection from ******* and we flew with Delta whom delayed our flight so we missed the connection flights and we checked in one day late meaning we lost one unused day that we already paid and the insurance denied the claim said we cannot got the money back from the stay interruption from the delayed flight. I WILL NOT BUY STAY PROTECTION from ******* ever again! The hotel is amazing, the stay protection plus is disappointing! Be aware.

Our room had no windows at all and was not as advertised at all. No garden view, no view at all due to lack of any windows. No private patio, no separate bedroom. Hotel bar and restaurant closes at 7:30. Pool area small and in need of cleaning. We were unable to stay with no windows and they would not offer any refund. Terrible hotel but friendly staff, even if they were unable to help.