The Yama Hotel Phuket

Very disappointing experience. It was flooding badly in Kata road and no small cars or taxis could reach it. I requested transportation from the hotel around 11 p.m., but they couldn’t provide any. I waited for more than 3 hours at a restaurant in Patong with all my belongings, trying to find a way to get there, but every taxi was cancelled. The hotel still refused to refund me even though it was impossible to reach the property. I had to book another hotel at my own expense.. I would not recommend this place, especially during bad weather conditions. I wasted so much time, money, and energy, lost my full payment, and had to urgently find another hotel. No apology, no refund, and no care from staff. Very unhappy ☹️ my whole trip was ruined.

Right below big Buddha 🪷beautiful swimming pool view🙏🏻❤️ Feel so much blessing staying here ! Free trip to nearly beach. Save grab cost !!! Oh ya big room ! Friendly staff is most the reason we will return 🫶👌✍🏻🌹🪷

Some call it Kata Beach Yama Hotel, but it’s not near the beach or commercial areas—we tried walking, but the uphill/downhill was tough, so we took a taxi halfway (definitely not walkable). Perched on a hillside, there’s no sea view at all (not even in public spaces)—just cluttered houses—and the beach shuttle runs on fixed times, not on demand. If you want flexibility, you’ll need taxis; it’s really just a choice between sticking to the schedule or paying for cabs. Overall, our travel experience was pretty bad—my whole family complained about the location. The only upside is the hotel itself is clean, but our room didn’t get cleaned on the second day. I’m not sure why—maybe because I forgot to leave a tip?

Great views. Nice room. Comfy bed. Good food. Very nice staff. Great pool. Decent gym. 2 happy hours. This basic room didn’t have a proper balcony and just a ledge so that was weird. I extended and got the sea view. That one is much better. Breakfast is ok. Cleaning could be more detailed. Not very close to the beach, but there is a free shuttle. For the price I love it.

We`re coming back to Yama for the second time in a row. Last year we stayed here for 15 nights and this year for 13. For some people the location might be inconvenient because it`s located quite far from the nearest 7/11 and the most uncomfortable is climbing uphill every time to get to the hotel. But we generally don`t consider travelling in Thailand without motorbike, that`s why the location is not a problem but rather a profit, because it`s a very quiet place. We love breakfasts at Yama hotel, there`s everything you need and very important for me - good coffee. The staff is amazing. We were so surprised that we were recognized this year by some people from the hotel. It was a very nice encounter. I have to say that this year we have experienced some issues with the cleaning. Regularly we were absent in a room from 9 to 13 pm and after 4 pm. The cleaners started their work on the 5th floor right at lunch time, when the sun is the hardest in Thailand and most of people hide inside, so our rooms weren`t cleaned. Even when we pressed the button "please, clean the room" we came back in the evening and found the room in the same condition. Last year we lived on the 2nd floor and didn`t have such problems. Even though, we would like to rate Yama hotel highly and looking forward to coming back next time. Big thanks and hello to Spy and Thong ❤️❤️❤️ (or Tong, really sorry that I don`t know how to spell the name correctly, no offense).

great hotel to relax and vacation.... variety breakfast....