Chanalai Flora Resort, Kata Beach

Great service and really big rooms! Location is great for people who want to visit Kata beach but don’t want to be stuck in the rush and noise. Location is on the quieter side.

Lovely staff and great food!

The room is clean. The staff is super friendly and helpful. The hotel is located at busy area of Kata, walking distance to beach. Worth money.

We enjoyed most in hotel Chanalai

I would like to review based on the management of the hotel and trip.com. I requested for a cancellation/reschedule 3 days before check in date which wouldn't have been necessary but because my son had the HFMD then turned chicken pox, we had to postpone our entire trip to another date as we had to be quarantined to prevent the spread to others. I provided the quarantine documentation given by the doctor stated that my son had the HFMD virus. If we were irresponsible human beings, we would have just continued on our trip and then in turn spread the virus but we weren't and we postponed our trip. We didn't mind if we had to pay an extra fee but since we were dealing with a system rather than empathic humans, we couldn't negotiate. When we made the booking, we did select the free cancellation option but after looking at the date, the cancellation option was to cancel on the same day of the booking (??!!) which does not make sense because that would mean the guest would have to cancel their trip on the same day of the booking. What's the point in that?? And our request was not extremely last minute. It was 3 days before (Trip on Wednesday. Request on Monday). We're very displeased with the experience of the bookings.

This is a great place to stay. Close to 2 beaches, two large pools, and breakfast is open until 11am. It’s about 20 minutes walk from the night market.