Extended Stay America Suites - Phoenix - Midtown

Checked in with the very unfriendly front desk clerk , walked down the stinky hallway with kids sitting all over the hall that had trash all down it, went in our room that was disgusting were there 5 minutes just long enough to book another hotel! The room was so dirty I cannot even believe they rent out!

Some place played music for a couple of hours in the evening... Maybe charch? I could hear the voice of the hall and traffic too. So you better bring an ear plug. Plus, i couldn't close the bathroom door. It's too tight and the risk of being locked in. And no hair dryer again!!!

Scariest, dirtiest, worst place I’ve ever stayed at. Not worth a free night there! DO NOT STAY HERE!

Staff very rude. Did reservation and was only given one key because I did not state we had 2 rooms. Attendant did not bother to check we had prepaid and was wanting to charge again. Once you walked in the hotel it smelled like ****. Even up to the 3rd floor. The breakfast included just coffee nothing else was displayed. I asked the attendant and rudely she stated it is right behind you that is it. In the room the counters and table had crumbs. The floor was not swept correctly. The fridge and micowave was not cleaned. There was no blow dryer has stated on the website. There were people arguing at all hours of the night into the early morning hours. Overall the worst stay we have had ever.

Not recommended if you want clean and safe hotel Overall, hotel has run down. Dogs barking in hotel. Cigarette smell coming from rooms as you walk down the hall. Mattress was horrible and miserable to sleep on. "Free Breakfast" was just coffee and packaged muffins. Only doors that worked to enter building was front door (so if you parked on side next to a door you still had to walk around to front). Shower handle took forever to figure out how to get water warm. Room not overly clean. Staff was indifferent to complaints/concerns.

Just don't Pullout couch was broken. Couldn't be used as a couch or bed. Giant hole in the bathroom door. Bedroom tv hooked up to nothing, so it can't be used. Sink in the kitchen had almost no water pressure. No door but the main entrance is allowed to be used. Awful experience.