The Onra Hotel

The best hotel I've stayed at in Cambodia :) Every staff was warm and helpful, they gave suggestions without being obnoxious about it. I loved the various facilities and the choice in bathroom amenities. Buffet breakfast and dinners were all top notch. I think this will be definitely our spot when we're back in Phnom Penh!

Comfortable Hotel but service less than friendly. Cost of Drinks at the bar astronomical (shot of scotch whisky USD 6)..breakfast was lacking on a couple of days when Hotel was busy. Replacement glass cost USD 5 , so be careful. TV does not work !!

Excellent hotel with spacious rooms and beautiful large bathrooms. The rooftop swimming pool and bar are a great way to spend the evening. Staff are Uber friendly. And Right across the street is a laundry place. It’s centrally located and $2 away from almost anything on a tick tuk.

The hotel itself was great. The staff were friendly. Room size great and bed comfortable. However, there is a nightclub directly opposite the hotel and the loud music carried on until 2 am every morning. For this I would not recommend this hotel at all. I complained on the first morning and a solution was to have the night manager call the police. I complained on the second night and the solution was to change my room at 1am in the morning.I repeat, unless you can sleep through anything, I would not stay here. There are many to choose from.

Modern hotel with great customer service. The shower head was amazing, better than the one I have at home. The food at the restaurant by the pool was very good and at breakfast they had amazing croissants. There is a bar across the street which was convenient. This street also has a ‘gentlemen’s club’ and a 24 hour massage place but this didn’t bother us. The pool at the top was very nice and it had nice views. We enjoyed going to the Russian market which was only a short tuk tuk ride away. I would stay at this resort again.

The amenities were decent and the rooftop pool was nice, but the experience was significantly diminished by the rude staff and poor customer service. We had to pay extra for a rollaway bed to be added to our room (expected) but the bed was as hard as a rock - not really a bed, more a very firm couch. We had issues with a beeping front door lock preventing us from sleeping on our final night, followed by a phone call from reception at 5:40am asking if they could come and take a look at it!!!!! We declined and they arrived to knock at the door anyway. There were 12 of us and all felt the same. If you’re ok paying for staff to be rude and customer service to be non-existent, this is a great place to stay.