Người Dùng Ẩn Danh
ngày 18 tháng 4 năm 2024
Cleanliness was good when and if they cleaned the room. They wouldn't clean when I put the "please make up room" sign outside. But they cleaned when I personally told either the cleaning staff or front desk.
Location was terrible for me because there's not much within walking distance. See for yourself on Google maps.
Service was none existent. The hotel is run by Chinese who cater to Chinese only. Therefore the TV is in Chinese, the menu is for Chinese, the food items in the room are from China for Chinese, the drinks for sale at the front desk are from China and all the labels are in Chinese only. As an Asian who was born and raised in Europe not a very welcoming set up. At first the Chinese looking staff greeted me in Chinese until they figured out that I am not and since that moment no more greetings whatsoever. Not sure if hat I need to be greeted or noticed, but at any "normal" hotel, that is the least that a guest can expect. I've booked this place because of the gym, but what a joke of a gym. Looks like someone just purchased a cheap treadmill, hometrainer and elliptical so to have the bare minimum in order to be eligible to add a gym under facilities. I didn't even bother trying any of the 3 options out. There's a small restaurant attached to the hotel and no surprise here, also the restaurant caters to Chinese only. Menu is for Chinese people. Although requested a non smoking room, my room smelled of cigarettes. The pillows smelled like it and there was even an ashtray in my room.
Don't get me wrong.... I have nothing against Chinese. But if you only cater to Chinese people, then don't expect Europeans like me to return to your hotel. I've stayed for 6 nights and not 1 day I felt welcome or appreciated as a guest. So therefore I couldn't recommend this hotel to anyone.
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