Dragonfly Hotel Peterborough

Các đánh giá Dragonfly Hotel Peterborough

Dragonfly Hotel Peterborough

Thorpe Meadows, Peterborough, PE3 6GA, United KingdomXem thông tin khách sạn
Dragonfly Hotel Peterborough
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Đánh giá của khách

7.8/10
Tốt
56 đánh giá
Đánh giá đã xác thực
Vị trí8.2
Trang thiết bị7.6
Dịch vụ7.8
Vệ sinh7.8
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Tất cả đánh giá(56)
Đánh giá tích cực(37)
Đánh giá có ảnh/video(5)
Vị trí tuyệt vời(7)
Thời gian lưu trú tuyệt vời!(6)
Đánh giá tiêu cực(19)
Tài Khoản Khách
Phòng hai giường
Lưu trú vào thg 8, 2024
Du lịch cùng bạn bè
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 9 thg 9, 2024
Just an overnight stay but a very nice experience. Lovely welcome, room was nice, the whole place felt friendly, bar/restaurant was newly decorated and food was fab. We had breakfast included. Choice of cooked, cereal, fruit and pastries - I tried it all and wasn’t disappointed. I would definitely stay here again.
Dịch
Tài Khoản Khách
Phòng hai giường
Lưu trú vào thg 4, 2024
Vợ chồng
5 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 17 thg 5, 2024
Located 25 min walk from city centre but situated in very pleasant surroundings. Nice, quiet walk to city centre avoiding roads. Very poor choice of breakfast if you prefer non cooked food. No muesli or milk alternatives. No tongs to handle bread. Fruit items not replenished.
Dịch
Arg7
Phòng Đôi Đặc Biệt
Lưu trú vào thg 1, 2024
Vợ chồng
2 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 5 thg 2, 2024
The room is clean and has everything you need except a smart tv. Would be nice to be able to use YouTube or Netflix but yea other than that it was all good
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2023
Khác
2 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 11 thg 12, 2023
Good location and price. The rooms are clean and relatively comfortable and better than what you would expect for the price. The staff are helpful.
Dịch
Ally
Phòng hai giường
Lưu trú vào thg 10, 2023
Vợ chồng
6 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 29 thg 11, 2023
Excellent location with fabulous views. The walk from the hotel into town was beautiful along the river. The hotel was friendly and the staff efficient and very helpful. Nice breakfast.
Dịch
Dave
Phòng hai giường
Lưu trú vào thg 11, 2023
Một mình
1 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 6 thg 12, 2023
Loved the stay. Beautiful location, clean and tidy, just couldn’t have asked for more.
Dịch
Tài Khoản Khách
Phòng Đôi
Lưu trú vào thg 5, 2024
Vợ chồng
1 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 19 thg 6, 2024
Great location and clean
Dịch
Tài Khoản Khách
Phòng Đôi
Lưu trú vào thg 3, 2023
Vợ chồng
2 đánh giá
4.0/10
Đăng tải vào 9 thg 4, 2023
Absolutely atrocious customer service. No housekeeping until fourth day so how you are supposed to re-use one hand towel and one bath towel between two people for more than one day is a joke. Poor breakfast and basically due to no staff. Hotel is excellent location but really poorly managed. Room is clean and modern but just not serviced. Would not stop there again due too l’y about six staff running the hotel like a hostel.
Dịch
Karina
Phòng Đôi
Lưu trú vào thg 1, 2023
Vợ chồng
18 đánh giá
6.5/10
Đăng tải vào 28 thg 2, 2023
Breakfast was lovely however service and cleanliness was poor. Tables left for over 30mins before cleared. Coffee terminal had rubbish everywhere and had not been restocked. Lovely location, but rooms aren’t sound proof if people walking in corridors you could here their conversation 😊. It was a nice place but won’t return
Dịch
Shahid khan official account
Phòng hai giường
Lưu trú vào thg 8, 2022
Khác
1 đánh giá
4.0/10
Đăng tải vào 25 thg 9, 2022
Hotel was good but when I was about to book it it showed double bed in room but when we went there it was 2 single bed.
Dịch
Tài Khoản Khách
Phòng Đôi
Lưu trú vào thg 5, 2022
Vợ chồng
1 đánh giá
9.0/10
Tuyệt Vời
Đăng tải vào 27 thg 7, 2022
Nice hotel as stay quite a bit, needs aircon I the room ad they get very hot when it's a nice day. Nice pub next door and a great walk up and down the boating lake.
Dịch
Vishnu A S
Phòng Đôi
Lưu trú vào thg 9, 2023
Một mình
10 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 20 thg 10, 2023
Excellent stay
Dịch
Tài Khoản Khách
Phòng Đôi
Lưu trú vào thg 7, 2022
Gia đình
4 đánh giá
10.0/10
Nổi Bật
Đăng tải vào 22 thg 8, 2022
Great hotel, great stay, clean and great staff on arrival!!!!
Dịch
Tiptap
Phòng Đôi
Lưu trú vào thg 5, 2023
Khác
7 đánh giá
7.5/10
Đăng tải vào 19 thg 9, 2023
Good location.
Dịch
Giddybulldawg
Lưu trú vào thg 9, 2024
Một mình
4.0/10
Đăng tải vào 17 thg 10, 2024
Upon arrival I was sent in the wrong direction to my room and wandered the corridor looking for some sign telling where I should go.. when I went back to reception my room was opposite the reception desk?? The room itself was small and clean, no view from the windows as they were frosted with wire in them. Went for a bite to eat in the bar area and ordered a fish finger sandwich.. the fish fingers had grey fish in them, and the salad that came with it looked limp. Decided against eating it. At 11 pm there was an almighty smashing sound from outside my window.. turns out my view was of the bottle bin / trash bins. At 5-6 am two men stood outside my window discussing their work shift for the following day. When checking out I was expecting someone to ask if I had a pleasant stay.. the guy on reception just barked “room” ….. I put my card in the box and left.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest Thank you for taking the time to share your feedback. I’m sorry to hear about your experience during your stay with us. It’s disappointing to know that you faced difficulties finding your room, and I appreciate you bringing this to our attention. Clear signage is something we can certainly improve. I apologize that your room did not meet your expectations, particularly regarding the view and the issues you experienced with the fish finger sandwich. I will ensure that our kitchen staff is made aware of your comments to address the quality of the food served. I also regret the disturbance caused by noise from outside your window early in the morning, and I understand how frustrating that can be. Your experience at checkout is not reflective of the service we strive to provide, and I will speak with our team to ensure a more welcoming and attentive approach in the future. Thank you once again for your valuable feedback. We hope to have the opportunity to improve your experience if you decide to stay with us again. Kind Regards