Phi Hotel Ambra

Definitely NOT a Palace. Definitely not 3 and a half stars Let’s stay by saying this hotel Ambra Palace is definitely not a palace. I should have listened to the other reviewers. It’s a dump completely with rude staff at reception. Whilst Agoda (don’t get me started on them) and the hotel website boast about having airconditioning this is not the case. Well the rude gentleman first said there is no aircon but when he is shown it in writing on the website and on Agoda the story changes to ‘seasonally available’. Well not at certain times of the year anyway. 29 degrees during our stay but aircon already turned off for the year. The rude gentleman who lost the ability to speak English advised through his female colleagues that their website can’t be changed to define when aircon isn’t available. Nor apparently can it be changed on Agoda according to him. So bottom line no aircon year round, yet they advise there is. Unacceptable. Now the shower? Shall we talk about the fact the shower head won’t stay in place making it a hand held shower. Unacceptable. So back down to my friend on the counter and in fairness he does arrange a room change. But changing rooms is never fun. Shower should have been in working order. New room has twin beds. We need a double but who could be bothered complaining again. Small rooms with very dated furniture and dated bathrooms. Very thin walls and we heard fellow guests in next room all night. The solution on the second night was to leave the window open and listen to all the street noise. Breakfast was okay. Location was okay. Don’t go to this hotel. Listen to the reviews We will never be back to this ‘Palace’

Just came back from Italy, stayed at Ambra’s hotel for 11 days and loved the location and appreciated the attempt of the staff to make your stay pleasurable.. i’ll be back for sure ,definitely is my favorite hotel when traveling to my beloved Pescara.

Staff accogliente disponibile e affabile su tutto ..colazione abbondante e' buona con una chef stellare ...pulizia delle camere ogni giorno il top..posizione vicina dal mare dai negozi dal parcheggio da tutto ...ci ritorneremo ..phi hotel non e un hotel ma è come casa nostra grazie

Camera inqualificabile, con muri sporchi e scrostati. Porta del minuscolo bagno danneggiata. Camera assolutamente non degna di un hotel che si dichiara 3 stelle. Assenza di acqua nell'intera struttura nell'orario doccia. Posizione centrale

Abbiamo pernottato in una camera semplice ma pulita. La cucina è il fiore all'occhiello: cibi di buonissima qualità, la giovane cuoca Anna una persona eccezionale. Per quanto riguarda il servizio, personale molto disponibile e gentile. Consigliatissimo anche perché vicinissimo alla movida pescarese.

Gia cliente da anni ma essendo una nuova gestione hanno cancellato tutti i database del passato...quindi per loro tutti nuovi clienti!personale dal pomeriggio alla notte ritrovati come una volta e gentilissimi e mi hanno riconosciuto e gli ha fatto molto piacere!a differenza della nuova receptionist che c'è solo di mattina con pochissima empatia...a pelle nn simpatica per niente!ma ogni volta che ritornerò a Pescara tornerò da loro perché mi sono sempre trovato bene!Antonio masucci